Trustco Bank offers personal and commercial banking services read more
Not great. I am given a hard time by Branch Administration when I request that I am only staffed in branches that I was hired for and not sent 20+ miles away. When I submit mileage vouchers that NY State deems I qualify for they try to deny them.
What is most positive about the culture and environment at your company?
Most positive is when we get paid.
What are some of the best things about your team?
We all get along and work together to get through the day.
What's going wrong and how can it be improved?
The CEO only cares about his own bank account and earnings not the rest of the company.
Why do you feel undervalued and what would make you feel better about your compensation?
Employees are not paid what they should be. The average bank teller in the area makes at least $2 more an hour anywhere else.
What did you like most about the interview process?
It was only 1 interview. I honestly wish it had been more so I could see if I would fit in with the branch staff not just HR
What does the leadership team need to get better at?
Train their employees better. The give a fast training and then set employees loose without much supervision. They also need to do what they agree to. You can't hire a person for 1 area and then routinely send them elsewhere
Other Employee Reviews for Trustco Bank
×