Trustco Bank – Customer care. Their Assistant Vice President takes advantage of seniors and is rude to customers. He told one women she was a real beach. The woman was a care giver to seniors who had a really bad day, but was still trying to make burial arrangements for her 94 year old and long-term customer!

Trustco Bank

Trustco Bank offers personal and commercial banking services read more

EMPLOYEE PARTICIPANTS: 13

TOTAL RATINGS: 269

CEO: Robert McCormick

Customer care. Their Assistant Vice President takes advantage of seniors and is rude to customers. He told one women she was a real beach. The woman was a care giver to seniors who had a really bad day, but was still trying to make burial arrangements for her 94 year old and long-term customer!

Other Employee Reviews for Trustco Bank

Briefly describe your overall experience at your company

Not great. I am given a hard time by Branch Administration when I request that I am only staffed in branches that I was hired for and not sent 20+ miles away. When I submit mileage vouchers that NY State deems I qualify for they try to deny them.

What makes you most happy at work?

Working with the few coworkers I've come to truly be friends with, and also leaving to go home
Outlook review

Why do you feel undervalued and what would make you feel better about your compensation?

Better pay and a better computer system
Compensation review

What is most positive about the culture and environment at your company?

The bonding of the branch staff when you have good people. They way they look out for each other when this happens.
Environment review

Briefly describe your overall experience at your company

The team has been amazing with day one training and welcoming feeling across lower and higher staff.

Rate your company

Customer care. Their Assistant Vice President takes advantage of seniors and is rude to customers. He told one women she was a real beach. The woman was a care giver to seniors who had a really bad day, but was still trying to make burial arrangements for her 94 year old and long-term customer!

Other Employee Reviews for Trustco Bank

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