Umpqua Bank – "Pat" (as he identified himself) misquoted policies in Umpqua's SOP's, and then got frustrated when I exposed the error. Instead of handling it in a professional manner, he claimed I had to write the Office of the President, when his department was specifically designed to address my concern.

"Umpqua Bank provide commercial retail banking and brokerage services to corporate, institutional and individual customers." Lire la suite

"Pat" (as he identified himself) misquoted policies in Umpqua's SOP's, and then got frustrated when I exposed the error. Instead of handling it in a professional manner, he claimed I had to write the Office of the President, when his department was specifically designed to address my concern.

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Management in a rural area of the bank

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