Umpqua Bank Employee Reviews

Since merging with Columbia Bank the company has gone downhill. Employees have little to no trust for executive leadership

No one cares about keeping the good talent. It's been stated that if people want to go elsewhere, the bank wishes them the best. Now we have marginal people in a LOT of areas.

Very little support from direct management. Unfulfilled promises to allow me to work and grow with the company and my community.

Gone downhill since the merger

The new CEO doesn't care about his employees but just making himself richer. During All Hands meetings, he won't answer general questions from the staff, but selectively answers questions that he likes by requiring everyone to submit them in advance. Even then, his answers are terse and empty.

They trust and support me now

always supportive and caring. ready to listen

She apologized for how I was treated and acknowledged it.

They share important information with their employees.

Adaptible, focused on people, manage to make money and still be decent human beings. I don't think that should be as uncommon as it apparently is, but they do it.

The new management team that's taken over since the merger is disorganized, and blames the employees for their mistakes. The merger itself was hugely successful so to our hard work. Once the new management stepped in, things began to decline quickly for the employees here

Everything. Training is trash. The manager will say one thing to your face and the opposite to everyone else. How are we supposed to learn this way?

Innovation, Communication, Availability, open mind

Medical benefits and sick leave are decent above average

401 k and health benefits is great

it is do able but should be getting monthly bonus each month like all my other co workers

Incentive pay to employees for offering beneficial products

My compensation package isn't why I work here. I took a significant cut to work with the people I work with now. I'm certainly not hurting, but I could be making 15-25% more easily.

Yes, the majority of our division feels over worked and under appreciated. This makes our CEOs comments about everyone no working hard enough all the more difficult to take. I dont see much opportunity to correct this, short of a new CEO. This is a bank circling the drain.

Giving final paychecks on time.

Compensation is average at best. Bonuses which were monthly are now quarterly and delayed by a full quarter. Tracking of opportunities across business lines is a haphazard manual process that banks on people forgetting to put things in/close opportunities to avoid paying associates.

Fair wages should be set in force to be equal

I feel like I should be making more money for how hard I work. If I was trying to make rent payments I would not be able to live off of my current salary.

exceptional teamwork, supportive environment within teams

Friendly most are hard working and enjoyable to work with

fun and caring co workers

caring, determination, focus, unstoppable, family

A deep sense of ownership.

We're good. It's management and leadership that are ineffective. Siloed groups even within a department.

Coworkers are largely uneducated. People largely accept that all processes are poorly organized and there is general sentiment of "this is the way we always do it" instead of "lets make it better for everyone"

My manager and co workers are supportive

It used to be the flexibility of working from home.

The other employees I worked with

my team, my leadership team, the energy to make things happen

People oriented, great work/life balance, work-focused, as opposed to people being focus on building their own fiefdoms.

Was smooth and i already had a lot of experience was able to ask questions

It's fast and easy because they have such high turnover they need bodies in seats. That mentality, however, has led to a generally poor workforce.

The positive attitude of the interviewer

My interview was many years ago but it was very casual

I thought the interview was very straight forward and like a nice conversation.

In person interviews are best.

Serving incredible and appreciative customers

Collaborating as a team member

helping customers with their financial needs

Hlping people accomplish their goals, both co-workers and customers.

Winning a big deal that took a long time to put together

Not community bank focused, has turned more corporate and less personal

No one wants to teach or listen they just wanna fire.

Online banking platforms