Umpqua Bank Competitors | Comparably
"Umpqua Bank provide commercial retail banking and brokerage services to corporate, institutional and individual customers." read more
EMPLOYEE
PARTICIPANTS
81
TOTAL
RATINGS
693

Umpqua Bank Competitors

Umpqua Bank competitors include Wells Fargo, HomeStreet and Banc of California. Umpqua Bank ranks 1st in Diversity Score on Comparably vs its competitors. See below how Umpqua Bank compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
2nd
eNPS Rank
2nd
Gender Rank
2nd
Diversity Rank
1st
Product Quality
3rd
NPS Rank
3rd
Pricing Rank
3rd
Customer Service
3rd

See Umpqua Bank Culture vs Competitors:

Umpqua Bank Competitors
RankCompanyScore
1Wells Fargo70
2Umpqua Bank67
3HomeStreet62
4Banc of California44

Umpqua Bank Competitors at a Glance

Product Quality Score Comparison

Umpqua Bank Ranks 3rd in Product Quality Score

77 Customers rate Umpqua Bank's Product Quality Score a 2.3/5, which ranks it 3rd against its competitors, below Banc of California.

  1. 1st
    Wells Fargo
    3.4 / 5
  2. 2nd
    Banc of California
    2.8 / 5
  3. 3rd
    Umpqua Bank
    2.3 / 5
  4. 4th
    HomeStreet
    1.8 / 5
Product Quality Score Comparison
RankCompany Score
1Wells Fargo68
2Banc of California56
3Umpqua Bank47
4HomeStreet37
NPS Comparison

Umpqua Bank Ranks 3rd in Net Promoter Score

91 Customers rate Umpqua Bank's Net Promoter Score a -30, which ranks it 3rd against its competitors, below Banc of California. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Umpqua Bank to a friend?”.

  1. 1st
    Wells Fargo
    7
  2. 2nd
    Banc of California
    -5
  3. 3rd
    Umpqua Bank
    -30
  4. 4th
    HomeStreet
    -50
NPS Comparison
RankCompany Score
1Wells Fargo7
2Banc of California-5
3Umpqua Bank-30
4HomeStreet-50
Pricing Score Comparison

Umpqua Bank Ranks 3rd in Pricing Score

75 Customers rate Umpqua Bank's Pricing Score a 2.4/5, which ranks it 3rd against its competitors, below Banc of California.

  1. 1st
    Wells Fargo
    3.4 / 5
  2. 2nd
    Banc of California
    2.6 / 5
  3. 3rd
    Umpqua Bank
    2.4 / 5
  4. 4th
    HomeStreet
    1.8 / 5
Pricing Score Comparison
RankCompany Score
1Wells Fargo68
2Banc of California53
3Umpqua Bank48
4HomeStreet36
Customer Service Comparison

Umpqua Bank Ranks 3rd in Customer Service

69 Customers rate Umpqua Bank's Customer Service a 2.1/5, which ranks it 3rd against its competitors, below Banc of California.

  1. 1st
    Wells Fargo
    3.5 / 5
  2. 2nd
    Banc of California
    2.8 / 5
  3. 3rd
    Umpqua Bank
    2.1 / 5
  4. 4th
    HomeStreet
    2.1 / 5
Customer Service Comparison
RankCompany Score
1Wells Fargo71
2Banc of California57
3Umpqua Bank42
4HomeStreet42
Overall Culture Score Comparison

Umpqua Bank Ranks 2nd in Overall Culture Score

81 Employees rate Umpqua Bank's Overall Culture a 67/100, which ranks it 2nd against its competitors, below Wells Fargo. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Wells Fargo
    70 / 100
  2. 2nd
    Umpqua Bank
    67 / 100
  3. 3rd
    HomeStreet
    62 / 100
  4. 4th
    Banc of California
    44 / 100
Overall Culture Score Comparison
RankCompany Score
1Wells Fargo70
2Umpqua Bank67
3HomeStreet62
4Banc of California44
eNPS Comparison

Umpqua Bank Ranks 2nd in Employee Net Promoter Score

67 Employees rate Umpqua Bank's Employee Net Promoter Score a -16, which ranks it 2nd against its competitors, below Wells Fargo. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Umpqua Bank to a friend?”.

  1. 1st
    Wells Fargo
    5
  2. 2nd
    Umpqua Bank
    -16
  3. 3rd
    HomeStreet
    -60
  4. 4th
    Banc of California
    -96
eNPS Comparison
RankCompany eNPS
1Wells Fargo5
2Umpqua Bank-16
3HomeStreet-60
4Banc of California-96
Gender Score Comparison

Umpqua Bank Ranks 2nd in Gender Score

9 Employees rate Umpqua Bank's Gender Score a 67/100, which ranks it 2nd against its competitors, below Wells Fargo. The Gender Score tracks how positively women rate their experience at Umpqua Bank.

  1. 1st
    Wells Fargo
    69 / 100
  2. 2nd
    Umpqua Bank
    67 / 100
Gender Score Comparison
RankCompany Score
1Wells Fargo69
2Umpqua Bank67
Diversity Score Comparison

Umpqua Bank Ranks 1st in Diversity Score

3 Employees rate Umpqua Bank's Diversity Score a 81/100, which ranks it 1st against its competitors. The Diversity Score tracks how positively diverse employees rate their experience at Umpqua Bank.

  1. 1st
    Umpqua Bank
    81 / 100
  2. 2nd
    Wells Fargo
    66 / 100
  3. 3rd
    Banc of California
    44 / 100
Diversity Score Comparison
RankCompany Score
1Umpqua Bank81
2Wells Fargo66
3Banc of California44

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