Windstream Communications provides voice and data network communications, and managed services to businesses in the United States. Lire la suite
It's gotten worse over the last few years. A lot of good people who know their jobs have been let go for budget reasons. We're outsourcing departments that shouldn't be outsourced and the customer experience has gotten worse. Profit is all that matters to the higher ups.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
My direct manager needs to take responsibility and follow through on what he's supposed to do.
Quelles sont les meilleures choses à propos de votre équipe?
Our team really looks out for each other. We're willing to help each other and pool our knowledge to be successful.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
Our team hasn't had raised in three years. The health benefits are terrible. We need real answers about raises and bonuses.
Que faut-il changer pour améliorer la culture de l’entreprise?
We need more honesty from leadership. They need to listen to feedback without getting defensive or telling people to find another job if they don't like it.
Qu’avez-vous le plus aimé du procédé d’entretien?
I liked that they seemed excited about hiring me. They were looking for someone who could do the job, not just a person to fill a seat.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
They need to be honest about where we are as a company. They also need to fix issues with billing and order systems instead of migrating to new systems and losing the existing records.
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