Was able to meet the regional manager, NHA, and rehab team. It turns out I was lied to about my pay during the interview.

Excellent rehab team provides excellent patient care because of their commitment to their profession. No raises, no appreciation, and only complaints and write ups if productivity is 89.8% for assistants whose target productivity is 90%.

Good therapists are leaving due to lack of raises, off the clock work, and unrealistic productivity expectation. Employees are not shown any appreciation by upper management and see other therapists who provided ethical care be fired. Hostile work environment with excessive employee turnover.

Upper management needs to be replaced with people who actually care about patient care and outcomes and stop telling therapists to bill less eval time and more treatment time, and telling speech therapists that Medicare only allows the patient to be billed 30 minutes for untimed codes.

The leadership team cares only about the bottom line, Profit margins. Push for maintenance of same residents on Med B caseload all year for up to 6X/week with 1 month breaks from therapy, then they are placed back on caseload. Bullies hourly employees to work off the clock to reduce labor costs.

Significant amount of off the clock work has reduced my hourly wage to the lowest in been in 22 years of being a therapist. Company regional managers were telling employees to complete 2022 open enrollment early which I did. All of my benefits were taken away for 2022 because I enrolled early.