
It was over a decade ago. Things have changed.
Stand up for your employees. Stand up for yourself. Call out bad behavior.
Stop outsourcing to India and Dominican Republic. The customers are not being understood on their technical issues.
Each team i interact with is highly efficient and wonderful with their customers. But we're all tired of the toxic environment.
My team is highly talented and skilled, yet they are all tired of being treated like they're easily replaced when they are NOT replaceable.
Rather than celebrating my tenure, I was informed I've capped out on pay increases. Not one manager reached out to congratulate me on my 12th anniversary. The morale budget has also been removed. No more team lunches or impromptu small gifts.