DirectBuy – Update website with all products again. Service is terrible and never holds to their word. Said to have pricing in two days and still waiting for it. I have to continue to call back and complain for updates. This could be all resolved if you utilize your website like you should.

DirectBuy is an exclusive club for members who want a better way to shop for products for their homes and achieve the lifestyles. leggi di più

Update website with all products again. Service is terrible and never holds to their word. Said to have pricing in two days and still waiting for it. I have to continue to call back and complain for updates. This could be all resolved if you utilize your website like you should.

Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda

Frustrating since no matter how hard you try if the club can’t close the deal it’s somehow your fault.

Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda

I really enjoy working in customer service.

What can this brand most improve?

I spent a fortune joining the membership and was sold “white glove” service. The best I have never received was “rubber glove”. Very disa

What can this brand most improve?

CUSTOMER SERVICE, this is non-existent in Directbuy

What can this brand most improve?

The customer service is terible and after 6 months, no product, no refund , poor followup.

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