Working At HelloTech - Ask a Question | Comparably
HelloTech società ha sostenuto
HelloTech is the leading independent, on-demand technology support service. Available 24/7 both in-home and remote, HelloTech's massive network of expert technicians nationwide are dedicated to providing a top-notch customer experience for a wide range of services, including computer support, smart home device installation, home office setup, and more. With both direct-to-consumer presence and deep integrations with retailers such as Walmart.com and Comcast Xfinity, HelloTech eliminates the headaches and hassle of product installation and maintenance. leggi di più
DIPENDENTE
PARTECIPANTI
109
Nominale
Complessiva
1156
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Q&A With HelloTech Employees

HelloTech is a nationwide on-demand tech support platform. Our goal is to make technology accessible to everyone and it all starts with you! Set Your Own Schedule - Be your own boss and work whenever you want. Get Paid Weekly - Payments submitted twice a week for your convenience. Join the Community - Join the thousands of techs on our platform.

How employees describe working at HelloTech

being a contractor for several years 2nd year in steady amount of work . now im do 1 to maybe 3 jobs a month. i was doing 2-3 jobs a day that went away

Customer service is unresponsive.. i can't get a refund for work that was not completed correctly. I am very unhappy that Xfinity sent me to HelloTech. I couldn't wait for a Tier 2 tech to complete the work since I was told they were very busy. I went with another company and I'm glad I did.

Communication and everyone should know where to look for the answer not let me ask myanager for over an hour

Price, accountability, customer service, service

I never have known of the 1st meeting

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What it's like to work at HelloTech

  • HelloTech dipendenti in genere funzionano 8.6 ore al giorno
  • I dipendenti di HelloTech riportano il ritmo di lavoro è comodamente veloce
  • In una giornata tipica, i dipendenti di HelloTech hanno 3 incontri
  • 76% di HelloTech dipendenti ansioso di interagire con la loro squadra ogni giorno
  • HelloTech dipendenti più spesso prendono illimitato ferie pagate e giorni di malattia ogni anno
  • 80% di HelloTech dipendenti segnalano che sono felici con il loro work life balance
  • I dipendenti di HelloTech in genere ricevono un feedback prezioso su come migliorare sul lavoro una volta al mese
  • 77% di HelloTech dipendenti chiamare il loro ambiente di lavoro positivo

Q&A With HelloTech Employees

Alla domanda a all employees a HelloTech

  • How far back does hello tech go back on the background check?

  • Yes to background check for everyone and all of the thousands of techs but not to drug testing with the exception of one partner

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Alla domanda a all employees a HelloTech

  • Awesome Unlimited as long as approved by manager

  • unlimited so long as approved by your manager

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Alla domanda a all employees a HelloTech

  • Great team, everyone treated with respect, massive new market opportunity with HelloTech leading the charge.

Vista Response & Risposta »

Alla domanda a all employees a HelloTech

  • Very generous health benefits but no 401k yet

Vista Response & Risposta »

Alla domanda a all employees a HelloTech

  • It can be done occasionally but employees are strongly encouraged to keep it to a minimum

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Alla domanda alla Engineering Department a HelloTech

  • The types of code they are most familiar with to know if they can quickly be productive

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Alla domanda a all employees a HelloTech

  • Very flexible. I am able to make arrangements pretty much whenever I need to. They are very open and understanding about short-notice events I may need to deal with.

Vista Response & Risposta »

Alla domanda a all employees a HelloTech

  • Pretty good There are regular all hands meeting usually lead but the CEO. He starts every meeting stating any question at all can be asked and that soon they will have a way to submit your questions in advance anonymously which would be good

Vista Response & Risposta »

Alla domanda a all employees a HelloTech

  • Great leadership team at a fast moving company.

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Alla domanda a all employees a HelloTech

  • no benefits.hardly any jobs to work.

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Alla domanda a all employees a HelloTech

  • Top di risposta dei dipendenti

    no communication from leadership

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Alla domanda a all employees a HelloTech

  • Top di risposta dei dipendenti

    Still being developed, but is fantastic.

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Aggregato risposta dei dipendenti sul Comparabilmente

  • HelloTech employees rate their overall benefits a D and most of them think the perks are Good. 49% of HelloTech employees say they are satisfied with their benefits. The majority of employees also get Unlimited of paid vacation, and most of the employees believe the cash value of their benefits is $1500 - $2500/mo.

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Aggregato risposta dei dipendenti sul Comparabilmente

  • 71% of the same employees also feel like HelloTech is invested in their career growth. On average, majority of employees have a mentor to help them navigate their career at HelloTech.

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Aggregato risposta dei dipendenti sul Comparabilmente

  • HelloTech employees rate their manager a C+ or 72/100 and the majority believe their manager truly cares about them as a person. Most of the employees (86%) also feels pretty comfortable providing negative feedback directly to their boss.

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Aggregato risposta dei dipendenti sul Comparabilmente

  • HelloTech employees rates their pay and overall compensation a D+ or 57/100. 53% of employees believe they are paid fairly and 86% of employees get raises every year.

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Curious about what work's like at HelloTech?

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Should I work at HelloTech?

46% of HelloTech employees would encourage their friends to become coworkers, whereas 20% are neutral and 34% would not recommend working at HelloTech to their friends.

12
eNPS Score
46%Promoters
20%Passive
34%Detractors

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