13
eNPS Score
Q&A With HelloTech Employees
HelloTech is a nationwide on-demand tech support platform. Our goal is to make technology accessible to everyone and it all starts with you! Set Your Own Schedule - Be your own boss and work whenever you want. Get Paid Weekly - Payments submitted twice a week for your convenience. Join the Community - Join the thousands of techs on our platform.
How employees describe working at HelloTech
being a contractor for several years 2nd year in steady amount of work . now im do 1 to maybe 3 jobs a month. i was doing 2-3 jobs a day that went away
Customer service is unresponsive.. i can't get a refund for work that was not completed correctly. I am very unhappy that Xfinity sent me to HelloTech. I couldn't wait for a Tier 2 tech to complete the work since I was told they were very busy. I went with another company and I'm glad I did.
Communication and everyone should know where to look for the answer not let me ask myanager for over an hour
Price, accountability, customer service, service
I never have known of the 1st meeting
What it's like to work at HelloTech
- HelloTech employees generally work 8.6 hrs a day
- Employees at HelloTech report the work pace is comfortably fast
- On a typical day, employees at HelloTech have 3 meetings
- 76% of HelloTech employees look forward to interacting with their team every day
- HelloTech employees most often take unlimited paid vacation and sick days each year
- 80% of HelloTech employees report they are happy with their work life balance
- HelloTech employees typically get valuable feedback on how to improve at work Once a month
- 77% of HelloTech employees call their work environment positive
Q&A With HelloTech Employees
IDX: 0 TOT: 23
Does HelloTech drug test or do a background check?
How far back does hello tech go back on the background check?
Yes to background check for everyone and all of the thousands of techs but not to drug testing with the exception of one partner
How's the vacation policy at HelloTech?
Awesome Unlimited as long as approved by manager
unlimited so long as approved by your manager
Why work for HelloTech?
Great team, everyone treated with respect, massive new market opportunity with HelloTech leading the charge.
What benefits does HelloTech provide?
Very generous health benefits but no 401k yet
What's the work from home policy like at HelloTech?
It can be done occasionally but employees are strongly encouraged to keep it to a minimum
What kind of interview questions do they ask when hiring someone in the Engineering department at HelloTech?
The types of code they are most familiar with to know if they can quickly be productive
How flexible is your work schedule at HelloTech?
Very flexible. I am able to make arrangements pretty much whenever I need to. They are very open and understanding about short-notice events I may need to deal with.
How's the feedback proccess at HelloTech?
Pretty good There are regular all hands meeting usually lead but the CEO. He starts every meeting stating any question at all can be asked and that soon they will have a way to submit your questions in advance anonymously which would be good
What do you like best about the leadership team at HelloTech?
Great leadership team at a fast moving company.
Why do you feel undervalued and what would make you feel better about your compensation at HelloTech?
no benefits.hardly any jobs to work.
What does the leadership team at HelloTech need to get better at?
Top Employee Response
no communication from leadership
What is most positive about the culture and environment at HelloTech?
Top Employee Response
Still being developed, but is fantastic.
What do employees at HelloTech think about their benefits?
HelloTech employees rate their overall benefits a D and most of them think the perks are Good. 49% of HelloTech employees say they are satisfied with their benefits. The majority of employees also get Unlimited of paid vacation, and most of the employees believe the cash value of their benefits is $1500 - $2500/mo.
How's career growth and advancement at HelloTech?
71% of the same employees also feel like HelloTech is invested in their career growth. On average, majority of employees have a mentor to help them navigate their career at HelloTech.
How are the managers at HelloTech?
HelloTech employees rate their manager a C+ or 72/100 and the majority believe their manager truly cares about them as a person. Most of the employees (86%) also feels pretty comfortable providing negative feedback directly to their boss.
What's the pay like for employees at HelloTech?
HelloTech employees rates their pay and overall compensation a D+ or 57/100. 53% of employees believe they are paid fairly and 86% of employees get raises every year.
Curious about what work's like at HelloTech?
Anonymously Ask HelloTech Employees Any Question
Should I work at HelloTech?
46% of HelloTech employees would encourage their friends to become coworkers, whereas 21% are neutral and 33% would not recommend working at HelloTech to their friends.
| 46% | Promoters |
|---|---|
| 21% | Passive |
| 33% | Detractors |
