LensCrafters – I bought a pair of glasses that had to be sent off in order to have my prescription filled due to the frame. They where broken in the lab twice. Therefore they were delayed twice. Now in less than 2 months they are broken again. Your store has poor customer care and argues with customers.

LensCrafters società ha sostenuto

Our goal is we pride ourselves on unparalleled customer service. Whether it's our easy-to-schedule eye exams, or making sure you have all the help you need to find the perfect frames, we got you covered leggi di più

DIPENDENTE PARTECIPANTI: 190

Nominale Complessiva: 1486

Amministratore delegato: Eric Anderson

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I bought a pair of glasses that had to be sent off in order to have my prescription filled due to the frame. They where broken in the lab twice. Therefore they were delayed twice. Now in less than 2 months they are broken again. Your store has poor customer care and argues with customers.

Other Employee Reviews for LensCrafters

Di cosa hanno bisogno i tuoi colleghi migliorare e come si potrebbe lavorare meglio insieme?

Assign more people in one shift to reduce workload.

Che cosa deve fare il gruppo dirigente per migliorare?

optical knowledge and store training needs improvement

Che cosa sta andando male e come può essere migliorato?

poor interactions with manager. poorly lead. not resourced well.

Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda

Learned a lot but was not treated well.

Che cosa deve fare il gruppo dirigente per migliorare?

Understand that this business is not just numbers

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I bought a pair of glasses that had to be sent off in order to have my prescription filled due to the frame. They where broken in the lab twice. Therefore they were delayed twice. Now in less than 2 months they are broken again. Your store has poor customer care and argues with customers.

Other Employee Reviews for LensCrafters

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