Working At Sutherland Global Services - Ask a Question | Comparably
Sutherland Global Services società ha sostenuto
Established in 1986, Sutherland Global Services is a global provider of business process and technology management services. Sutherland offers an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle and is one of the largest, independent BPO companies in the world serving global leaders in major industry verticals. leggi di più
DIPENDENTE
PARTECIPANTI
360
Nominale
Complessiva
2789
HR or Marketing? Claim Your Free Employer Account

Q&A With Sutherland Global Services Employees

At Sutherland, we help strengthen our client's brands by improving how they work. We rethink the process and work together to streamline it, rebuild it, and deliver it back smarter than before. expand your horizons. Work hard! Have fun! Learn and grow with the experts. Operate at the cutting edge and realize your full potential with opportunities that both challenge and reward you. Pursue your passion and make a difference for our clients. Learn skills for life that make a difference for you.

How employees describe working at Sutherland Global Services

Not good. Pushing things on all

The pay is good and attractive.

They want you to lie to customers and not mention whole life if they dont ask and your forced to sell trustage term to them or get no bonus

Treating people like numbers and stand by people with high level only

Aces and the team are great

Read More

What it's like to work at Sutherland Global Services

  • Sutherland Global Services dipendenti in genere funzionano 9.2 ore al giorno
  • I dipendenti di Sutherland Global Services riportano il ritmo di lavoro è estremamente veloce
  • In una giornata tipica, i dipendenti di Sutherland Global Services hanno 0 incontri
  • 79% di Sutherland Global Services dipendenti ansioso di interagire con la loro squadra ogni giorno
  • Sutherland Global Services dipendenti più spesso prendono 10-15 ferie pagate e giorni di malattia ogni anno
  • 12% di Sutherland Global Services dipendenti segnalano che sono felici con il loro work life balance
  • I dipendenti di Sutherland Global Services in genere ricevono feedback preziosi su come migliorare al lavoro ogni settimana
  • 70% di Sutherland Global Services dipendenti chiamare il loro ambiente di lavoro positivo

Q&A With Sutherland Global Services Employees

Alla domanda alla Finance Department a Sutherland Global Services

  • By how quickly and many things you process....inaccurate or not.

Vista Response & Risposta »

Alla domanda a all employees a Sutherland Global Services

  • What hours are you available

Vista Response & Risposta »

Alla domanda a all employees a Sutherland Global Services

  • Building a customer support model for the future.

Vista Response & Risposta »

Alla domanda a all employees a Sutherland Global Services

  • Helpful and down-to-earth for the most part. There's always exceptions but it's one of the most egalitarian places I have worked at.

Vista Response & Risposta »

Alla domanda a all employees a Sutherland Global Services

  • Platform based customer support/ technical support services is growing at tremendous pace.

Vista Response & Risposta »

Alla domanda a all employees a Sutherland Global Services

  • It can be crazy at certain times of the year which completely depends on your function/ area - some clients have peak period during holidays other functions have peak work during financial year closing... but on the whole it is balanced.

Vista Response & Risposta »

Alla domanda a all employees a Sutherland Global Services

  • Very many - lots of business development, client management and support positions are remote. In addition there are hundreds of work-from-home consultant positions that support end-customers directly. www.sutherlandcloudsource.com

Vista Response & Risposta »

Alla domanda a all employees a Sutherland Global Services

  • Very good and sensitive to employee needs. People focus is one of the company's 5 key values.

Vista Response & Risposta »

Alla domanda a all employees a Sutherland Global Services

  • There is a well defined goal setting and performance review process whereby objectives and targets are documented at the beginning of each year and tracked through an online system throughout the year. Then exceptional performers are matched with open positions whereby their role/ responsibilities are expanded. Promotions are not based on tenure.

Vista Response & Risposta »

ESSERE il primo a rispondere

Alla domanda alla HR Department a Sutherland Global Services

Aggregato risposta dei dipendenti sul Comparabilmente

  • Sutherland Global Services employees rate their overall benefits a D+ and most of them think the perks are Neutral. 52% of Sutherland Global Services employees say they are satisfied with their benefits. The majority of employees also get 10-15 days of paid vacation, and most of the employees believe the cash value of their benefits is less than $500/mo.

Vista Response & Risposta »

Aggregato risposta dei dipendenti sul Comparabilmente

  • 55% of the same employees also feel like Sutherland Global Services is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at Sutherland Global Services.

Vista Response & Risposta »

Aggregato risposta dei dipendenti sul Comparabilmente

  • Sutherland Global Services employees rate their manager a B- or 70/100 and the majority believe their manager truly cares about them as a person. Most of the employees (88%) also feels pretty comfortable providing negative feedback directly to their boss.

Vista Response & Risposta »

Aggregato risposta dei dipendenti sul Comparabilmente

  • Sutherland Global Services employees rates their pay and overall compensation a C- or 56/100. 50% of employees believe they are paid fairly and 71% of employees get raises every year.

Vista Response & Risposta »

Curious about what work's like at Sutherland Global Services?

Anonymously Ask Sutherland Global Services Employees Any Question

Ask Anonymous Question

Should I work at Sutherland Global Services?

41% of Sutherland Global Services employees would encourage their friends to become coworkers, whereas 18% are neutral and 41% would not recommend working at Sutherland Global Services to their friends.

0
eNPS Score
41%Promoters
18%Passive
41%Detractors

Working at Sutherland Global Services' competitors

×
Rate your company