“We’re in the era of the customer,” says one of these ten companies that are working on products that will sharpen, ease, and perfect the customer experience. There have never been more ways to engage a customer than right now. These businesses know that what the modern consumer wants are simplicity and style from that … Read full-story
Like seemingly so many side effects of the COVID pandemic (still itself a major problem as this is being written), flex schedules are an undeniably welcome idea for many that might never have been adopted in earnest if not for the terrifying situation we’ve all faced for much more than a single year now. So … Read full-story
Nearly every company in North America has to be either considering a digital transformation, already be working on one, or have a digital plan firmly in place. Even before the COVID pandemic scrambled processes from coast to coast, most businesses were aware – especially consumer-facing ones – that there was a need to meet the … Read full-story
