Marbue Brown | Comparably
  JPMorgan Chase & Co Head of Customer Experience for Consumer Banking & Wealth Management

Marbue Brown

Head of Customer Experience for Consumer Banking & Wealth Management at JPMorgan Chase & Co

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Professional Background

Mr. Marbue Brown has been Head of Customer Experience for Consumer Banking & Wealth Management at JPMorgan Chase & Co. since September 2017. Mr. Brown oversees customer experience in Chase's branch network, call centers and digital and mobile platforms. Before joining Amazon, he held other senior customer experience roles at Microsoft, Cisco Systems and Telcordia Technologies. He has a bachelor's degree in mathematics education from the University of Liberia and two master's degrees in mathematics and statistics from Ohio State University.

Experience

CompanyRoleIndustryYears
JPMorgan Chase & Co's Logo
JPMorgan Chase & Co
Head of Customer Experience for Consumer Banking & Wealth ManagementCurrent

Employee Ratings at JPMorgan Chase & Co

C+
68/100

On Comparably 1577 employees at JPMorgan Chase & Co have rated their company’s overall culture grade a C+ contributing a total of 16023 ratings. Most employees have a minimum of Over 10 Years of work experience and have worked at JPMorgan Chase & Co for 2 to 5 Years. Employees rate the categories CEO Rating, Perks And Benefits, and Leadership the highest while rating Office Culture, Meetings, and Diversity the lowest.

Of the users who contributed ratings on Comparably, 54% were men and 46% were women.

Results from 1577 Employees in All Departments, All Gender, All Ethnicities and All Yrs Experience

71
out of 100
How would you rate your manager?
AnswerPercent
Yes78%
No22%
Do you look forward to interacting with your coworkers?
81
out of 100
How confident are you about the future success of your company?