COMMUNICATION !!! Better prep before meetings so we can get our notes ready in order to have a more successful outcome.
The management within my department makes us feel like a team. There is no division between roles, no apprehension to ask questions, and therefore we see outstanding results each day.
My manager at the time didn't approach it as an interview. He approached it as a conversation to ensure my comfort. I didn't realize until after the interview was over that he had asked certain questions that would apply to the position i was interviewing for. It was extremely impressive.