Better follow up and interaction with the employees. Dont always expect them to come to you with questions or problems. Especially if youve neglected them, theyll solve the problem on their own, knowing that contacting someone is going to be ignored.
Only have 1 co worker and shes awesome. We tag team like a perfect duo for my client and the family knowing everything is safe and taken care beyond standard expectations for their loved ones. She is prompt, self driven, and very respectable. Same thing applies for my case manager.
Each client is different, and with age comes wisdom as they say. Theyve lived a long full life and each have their own unquie path theyve choosen, so vast amount of stories and life lessions that you can absorb is just a perk of the job and makes its enjoyable to be around.
There is no leadership team. Its like I own the company and there is 1 person that does payroll, ghosted by the company. My coworker and I are basically on our own, so I take the initiative and solve what ever the posing problem is. I go way beyond my role, sadly to get -50% cut from my checks.