QVC Empresa reivindicada
QVC is a video and ecommerce retailer offering various brands to customers around the globe. consulte Mais informação
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Quality department and supervisors don't see eye-to-eye with customer service Representatives it's very sad it's almost as if every day you could go in and possibly lose your job just by doing what you were trained to do. They say to play in the grey but they have a black and white write-up policy
O que você gostou mais sobre a sua entrevista de emprego?
It was over the phone
Quais são algumas das melhores coisas da sua equipe?
Everyone gets along, we help each other when supervisors won't help us.
No que a equipe de líderes deveria melhor?
Listening to the concerns of their employees so that the employee can provide better Customer Service
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
The actual employees care about one another, ( supervisors excluded all they care about is looking out for themselves.)
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
I believe working with the public is hard at times you have difficult customers that abuse the system from returns from years yet you are suppose to have a strict return policy.Yet if you don't give the a customer a " refund " and they report you for" being rude" QVC will write you up ,effecting pay
O que está ruim e como pode melhorar?
There is always a cloud of if you don't work fast enough you will get written up or if you try to do the right thing as to company policies with the customers and they don't like it employee should not get written up for doing what the we're trained to do. Quality department is the worst.
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