
No idea. I know we use “off shore” facilities in other countries (to save money) who are almost completely useless. You have to send the same request multiple times because they don’t understand what you need even though it’s their job. No sense of urgency or responsibility at all from our off shore workers.
ADP is the biggest HCM provider in a global scale. Many different countries.
Offshore teams are apart of the operations strategy.
Depends on the product / business unit
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