
Candor in regards to company status
Accessibility. Willingness to jump in and support customer. Hunger to learn and ramp up on Algolia.
People and Product. Hiring great people, keeping them. Updating the product so it remains best in category.
Accessibility. C-level are invested in high ARR and strategic accounts all the way down to sub $50K accounts in crisis mode.
Be more comparable to Twilio for out-of-office time: "thinking week", no meeting Fridays, after 3 years you get 1 month off