They do not change or grow with the times, and will likely tank as a result. There was a new ceo a couple of years ago that made a lot of changes, probably too fast, and gave John an unrealistic expectation of when he’d see the results of those changes. John got scared and brought back people who had left the company when he refused to give them a raise. Everything went back to the way it was, for the most part, including the pay. This company looks for fun new ways to not pay the back bone of their company (the design consultants), and then wonders why the turnover rate is astronomical (even by retail standards). The argument for this is fairly simple: this is what works for Arhaus. But does it? The company could be so much more, if they were more open to progress and had an actual retention plan in place.
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