Arhaus Furniture Employee Reviews
Out of 92 Arhaus Furniture employee reviews, 43% were positive. The remaining 57% were constructive reviews with the goal of helping Arhaus Furniture improve their work culture.
Briefly describe your overall experience at your company
Posted a month ago
What do you like best about the leadership team?
Cute clothes and fun style.
Our manager is a kind and hard working soul, but one person cannot possibly do all that he is required to do.
Supportive, Positive, Team Oriented, Fun
My direct boss is the only reason I’ve stayed at this company
What does the leadership team need to get better at?
Communication, investing in existing employees to reduce turnover. Deal with toxic environment
Posted a month ago
Supporting The employees before assuming they have done something wrong. Have our backs during a customer interaction.
How to handle people who work for them.
Everything they do is to save a buck
People skills…customers and also how they support their team. It was horribl
What is the best part about your compensation package?
Not sure it has the best coverage
The benefits were really good! That essentially was the only good part of working here.
Store bonus is so awesome
Why do you feel undervalued and what would make you feel better about your compensation?
Better PTO, Better compensation that aligns with work load.
Posted a month ago
Getting the actual commission earned and promised
A lot of workload and salary not compensated accordingly
Appreciation in the work place
Pay a better base, stop the outrageous minimum sales before commission is paid.
What are some of the best things about your team?
The team itself has been supportive of each other to make it through each miserable day.
Family, Team sellers, Friendly competition, well balanced
My team was fantastic with loads of support to one another. Smart and intelligent, very hard working individuals.
What do your coworkers need to improve and how could you work together better?
Follow existing rules. Communicate better
Posted a month ago
Listen and follow the rules set in place.
Be a team player on and off the showroom floor
They need to hire ethical people.
Better management. More people holding people accountable.
What is most positive about the culture and environment at your company?
Creative side of the company
Posted a month ago
You get to look at nice furniture
The regular workers that are the back bone of the company
The customers are awesome and they are excited by the products
The customers are vibrant, high wealth (generally) and easy to work with.
What needs to change to make the company culture better?
Support from upper management, including help when needed not brushed off because they're too busy
Pay employees better- this is a cheap company
Stop forcing "interior specialists" to do janitorial work EVERY MORNING. The company fired the cleaning contractor to save money, and now employees spend an hour every day cleaning toilets, washing windows, vacuuming, and dusting.
What did you like most about the interview process?
Conversation based for the most part
The manager that hired me was very upfront about being a team player. New management is basically the opposite
People were friendly and i thought truthful at the time
It wS fast we need help so they just hire anyone
The level of appreciation of my talents. The sales numbers quoted me were not right, so the expectations of renumerations were never met.
What would you improve about your company's interview process?
The interviewing manager never starts the interview on time, making you wait for nearly an hour. Then prospects are lied to about possible compensation, using false data to mislead them. The janitorial duties expected are downplayed and poorly explained until after you are hired.
What makes you most happy at work?
Interacting with clients and helping them design their best space
Teamwork and professionalism but I can't give it if my bosses don't wont sorry
Seeing the customers happy everyday
Interacting with customers. Using my design skills.
Meeting My Sales targets and Working with Clients
What's going wrong and how can it be improved?
The company needs to take control of the issues and own mistakes instead of throwing it back onto the sales people. Provide true luxury service. Let your sales people sale and not be bogged down by things that should be handled by customer service.
Posted a month ago
Upper management needs to sit in a showroom for a day with no samples, place an order on an antiquated system, take some phone calls from disgruntled customers who have a table in the wrong finish, and it will all be clear. Support the sales staff as they are the face of the company.
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What would you most like to see improved at your company?
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