Q&A With Blackbaud Employees

Not great and a terrible management team globally

Lowest morale of any company I’ve worked for. Management has no interest in improving it. Employee concerns fall on deaf ears.

Worst of any company I’ve worked for.

as of 2021 blackbaud is a remote-first company

Yes. I started in the office but transitioned to full time remote. It is very common to work remotely at Blackbaud.

4 weeks

20 days for the first three years, then 25 thereafter; however, in Support, you must take PTO to go to the doctor or have an emergency come up mid-day. There is no dedicated sick time.

Good. You are allotted a certain number of days PTO and those can be used for vacation or sick days. The allotment goes up with tenure at the company.

Haven’t had one in 5 years I’ve been there

There are no longer any outings

Casual

Casual

Fast

Day to day is fast (call after call or chat after chat), but the company itself never implements any new products m, so it becomes stale quickly.

Feedback is almost nonexistent. Formal reviews were replaced with quarterly check-ins several years ago and they are typically devoid of real, constructive feedback.

Management doesn’t do a lot to make themselves seem approachable. During quarterly check-ins, they will listen to your feedback, but not take it into consideration.

Execs are not great

Wish I had known how old school/corporate they are. It’s all about the bottom line. They do not see value in offering customers modern tech.

None what so ever

Volunteer for vacation, though that is limited in support. Didn’t used to be though.

8 week process

Met with various members of management. Took about a week.

Get out of the 90s tech/corporate mindset and step into the 21 century. Run the company like a tech company, not a financial institution.

Leads pipeline

Integrated marketing

All in shambles at moment

Not at all

Shoot so hard

You don’t hear back if you don’t make the cut

Yes people who don’t know what they’re doing especially senior execs

They will tell you to raise one stat, then once you do, they’ll fine something else to harp on. Eventually, you’ll be given the promotion simply because there was a spot to fill.

Those who go with the flow and accept the crappy changes that come their way.

Due to the mount of people leaving, they’re desperate and will hire anyone. Don’t worry about trying too hard.

Excessive consolidation among various departments has caused teams to feel less secure company-wide. To go along with these changes, the company implements more red tape for employees and clients. Clients are not happy, and employees are noticing.

Leaving at the end of the day.