If you could make changes, how would you improve the culture at Camping World?

Employees mention membership, which should be sufficient. Do Not hold against an employee if the customer does not want the membership. Yes it is a great deal, some savings are quite incredible, but not everybody wants it because it costs money. Holding the employee responsible for the customers refusal is like holding a Walmart cashier responsible because they choose one grocery brand over another.

I would promote by performance instead of the "good old boy" mentality. I would reward hard work and dedication more than is currently done.

Promote a better attitude toward employees instead of browbeating them.

Listen to the employees!