Camping World Employee Reviews
Out of 925 Camping World employee reviews, 56% were positive. The remaining 44% were constructive reviews with the goal of helping Camping World improve their work culture. The Customer Support team, with 97% positive reviews, reports the best experience at Camping World compared to all other departments at the company. The Operations team offered the most constructive feedback, with 40% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
they are willing to work with you when needing help with things.
Review from Customer Support Dept
All have a wide array of knowledge and talent that fit well together.
Leadership is stratified between the stores and then the regions. There are a lot of executives, the smaller the scale the decline in quality becomes more evident.
Great communication up and down the chain of command
Review from Sales Dept
Compliant with the status quo.
What does the leadership team need to get better at?
Stoo treating your employees like they are beneath you
For them to listen to us
Communication and common sense. People obviously don't know what they're doing over there.
Review from Operations Dept
Having experience outside of CW. The majority of the team has only worked in one place
Communication, setting and following SOPs
Review from Customer Support Dept
What is the best part about your compensation package?
Working for a company that cares about their employees
Not sure dont remember that part
Bonus and equity were the main compensation
It increases throughout the year.
the retirement plan and 401k
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Please have employee relations follow up.
Maybe not cutting our profit on every sale from what it used to be.
Review from Sales Dept
After working there a year and asking for a raise I was told I couldn't get one
Upper management doesnt listen to problems.
Stop being complacent as a company and the rest will fall in line
What are some of the best things about your team?
Easy to get along with.
I love being around my team, and I would always teach and train, and they would catch on, and they had respect for me and they were hard-working as well, but never got admired for it
Review from Product Dept
willing to help and have your back when you have issues with things
Review from Customer Support Dept
I would say the friendship is very good
Majority of co workers are ok and fun to be around
What do your coworkers need to improve and how could you work together better?
Alot of things. Will be willing to speak with higher up and tell them everything
Them doing their job and showing up.
They need to want to work and pay attention here. They are spread way too thin for the demand
Most definately hard to be a leader when your floor are all followers
Im not sure how to make them improve they might be going through the same unfair treatment I am
What is most positive about the culture and environment at your company?
The tech sometimes and that i get paid on time
Good people friendly easy to work with
They seem to care about employees
Easy to get along with, nice people
The coworkers are mostly nice
Review from Customer Support Dept
What needs to change to make the company culture better?
Technology is outdated, not enough staff to get work done. No motivation.
Allowing team members to have a voice and a salary increase
Supporting the employees and be less on numbers on a paper
Communication and training. This company is lacking heavily on both of these very important subjects
Open line of communication. And being treated equal
What did you like most about the interview process?
Being able to mingle with employees and customers
Honesty, integrity, wiling to work with people!
Fair asked good questions and answers.
Honest, easy to understand, a lot of information
was very positive and gave me a great feeling of the position i was looking into for hiring.
Review from Customer Support Dept
What would you improve about your company's interview process?
Not really sure on this one
They didn't seem to want to hire me later my boss at the time confessed she didn't want to hire me but they did it seems like it's always like that I've seen it happen
No training.. pour management .. techs work on family and friends.. have to be in the proper pack / group to be given work and hours very unfair.. not able to prove yourself as a good tech
Try actually interviewing the people and learning about them and what they want out of their career path. If I was told up front the plans you guys had and what procedural changes and other changes would be made along the way I'd never have stayed. I was promised something very diferent. Horrible.
Perhaps actually do an interview
What makes you most happy at work?
Being able to work around some very good people
People that are looking for a trailer and getting what they want
Dealing with customers, mgt. coworkers
My friends and Working on things that trig my mind
Review from Customer Success Dept
Still always making the customer happy and satisfied, unless my only faces and appreciation
Review from Product Dept
What's going wrong and how can it be improved?
I would come in as like an undercover boss and work at each one of your locations for a couple of months so you can see what all goes on and then you'll see what you need to change
A lot of managers go not take accountability and deflect the problems going on without trying to repair the issue
Believing that you are the best is dangerous
Create an individual focus on the customer
Poor financial management in an industry that has peeked
What do you like best about your company?
There aren't any Outlook reviews of Camping World yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of Camping World yet.
Be the first to contribute a review.