Camping World Employee Reviews
Out of 907 Camping World employee reviews, 57% were positive. The remaining 43% were constructive reviews with the goal of helping Camping World improve their work culture. The Customer Support team, with 97% positive reviews, reports the best experience at Camping World compared to all other departments at the company. The Operations team offered the most constructive feedback, with 39% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
they are willing to work with you when needing help with things.
Review from Customer Support Dept
All have a wide array of knowledge and talent that fit well together.
Leadership is stratified between the stores and then the regions. There are a lot of executives, the smaller the scale the decline in quality becomes more evident.
Great communication up and down the chain of command
Review from Sales Dept
Compliant with the status quo.
What does the leadership team need to get better at?
Having experience outside of CW. The majority of the team has only worked in one place
Communication, setting and following SOPs
Review from Customer Support Dept
Communication. Transparency. Accountability. Hiring practices that promote nepotism.
Everything needs to be improved.
there is no leadership. every person for themselves seem like.
What is the best part about your compensation package?
Working for a company that cares about their employees
Not sure dont remember that part
Bonus and equity were the main compensation
It increases throughout the year.
the retirement plan and 401k
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Upper management doesnt listen to problems.
Stop being complacent as a company and the rest will fall in line
i would like to receive my w-2.
Pay us like before and get rid of the 100 call requirement its not quality work when you work that fast
Give chance to prove myself.. was training with a failing tech.. didn't give time to prove.. got rid of my because my mother was sick and I missed a few days .. my mom ended up passing but they let me go anyways..
What are some of the best things about your team?
Easy to get along with.
I love being around my team, and I would always teach and train, and they would catch on, and they had respect for me and they were hard-working as well, but never got admired for it
Review from Product Dept
willing to help and have your back when you have issues with things
Review from Customer Support Dept
I would say the friendship is very good
Majority of co workers are ok and fun to be around
What do your coworkers need to improve and how could you work together better?
They need to want to work and pay attention here. They are spread way too thin for the demand
Most definately hard to be a leader when your floor are all followers
Im not sure how to make them improve they might be going through the same unfair treatment I am
Coworkers should be solely focused on their own tasks and production. They shouldnt contribute to drama nor other childish inclinations in the shop. They shouldnt treat eachother as if they are better. Learning should be shared and responsibility + accountability are key. Win as team loose as team
Care about one another work and home life
Review from Operations Dept
What is most positive about the culture and environment at your company?
Good people friendly easy to work with
They seem to care about employees
Easy to get along with, nice people
The coworkers are mostly nice
Review from Customer Support Dept
the coworkers are great to work with
Review from Customer Support Dept
What needs to change to make the company culture better?
Technology is outdated, not enough staff to get work done. No motivation.
Allowing team members to have a voice and a salary increase
Supporting the employees and be less on numbers on a paper
Communication and training. This company is lacking heavily on both of these very important subjects
Open line of communication. And being treated equal
What did you like most about the interview process?
Being able to mingle with employees and customers
Honesty, integrity, wiling to work with people!
Fair asked good questions and answers.
Honest, easy to understand, a lot of information
was very positive and gave me a great feeling of the position i was looking into for hiring.
Review from Customer Support Dept
What would you improve about your company's interview process?
They didn't seem to want to hire me later my boss at the time confessed she didn't want to hire me but they did it seems like it's always like that I've seen it happen
No training.. pour management .. techs work on family and friends.. have to be in the proper pack / group to be given work and hours very unfair.. not able to prove yourself as a good tech
Try actually interviewing the people and learning about them and what they want out of their career path. If I was told up front the plans you guys had and what procedural changes and other changes would be made along the way I'd never have stayed. I was promised something very diferent. Horrible.
Perhaps actually do an interview
Being able to qulify quility and trainability of staff.
Review from Sales Dept
What makes you most happy at work?
Being able to work around some very good people
People that are looking for a trailer and getting what they want
Dealing with customers, mgt. coworkers
My friends and Working on things that trig my mind
Review from Customer Success Dept
Still always making the customer happy and satisfied, unless my only faces and appreciation
Review from Product Dept
What's going wrong and how can it be improved?
A lot of managers go not take accountability and deflect the problems going on without trying to repair the issue
Believing that you are the best is dangerous
Create an individual focus on the customer
Poor financial management in an industry that has peeked
TRAINING. And making sure inventory is accounted for.
What do you like best about your company?
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What would you most like to see improved at your company?
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