Smiling at the passenger, and having them smile back.
The collaborate way in which the interviewer handled the interview.
The fact that they ate out and about meeting with the employees on both a formal and informal way.
We work together as a team. You know when a coworker mat need hep, and they know when you need help
The freedom you feel in completing the task at hand. Rarely does anyone criticize you for handling a situation differently than how they handled the situation, as long as the end result of the customer walking away happy.