If you could make changes, how would you improve the culture at Humana? - Humana Questions | Comparably
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Humana Inc. is committed to putting health first—for our teammates, our customers, and our company. Through our Humana insurance services, and our CenterWell™ healthcare services, we make it easier for the millions of people we serve to achieve their best health, delivering the care and service they need, when they need it. The result is better quality of life—not only for people with Medicare and Medicaid, but also for families, military service personnel, and communities at large. This is more than health insurance, and more than healthcare. читать еще
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If you could make changes, how would you improve the culture at Humana?

Asked 9 years ago to all employees at Humana

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3 Answers from Employees at Humana

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    Departments working more closely together to improve customer experience. Customer service and sales are not on the same page. Sometimes members get transferred to all different departments and it is frustrating to everyone, including employees.

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    Hiring transparency. In Humana hiring is done internally and biased. This is causing diversity issue. Stop hiring spouses without evaluating talent.

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    Break down of silos more transparency

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