Humana Competitors | Comparably
Humana Claimed Company
Humana Inc. is committed to putting health first—for our teammates, our customers, and our company. Through our Humana insurance services, and our CenterWell™ healthcare services, we make it easier for the millions of people we serve to achieve their best health, delivering the care and service they need, when they need it. The result is better quality of life—not only for people with Medicare and Medicaid, but also for families, military service personnel, and communities at large. This is more than health insurance, and more than healthcare. read more
EMPLOYEE
PARTICIPANTS
827
TOTAL
RATINGS
6901
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Humana Competitors

Humana competitors include UnitedHealth Group, Elevance Health, Express Scripts, Molina Healthcare and Aetna. Humana ranks 1st in CEO Score on Comparably vs its competitors. See below how Humana compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
1st
eNPS Rank
1st
Gender Rank
2nd
Diversity Rank
3rd
Product Quality
1st
NPS Rank
1st
Pricing Rank
1st
Customer Service
1st

Humana Competitors at a Glance

Product Quality Score Comparison

Humana Ranks 1st in Product Quality Score

302 Customers rate Humana's Product Quality Score a 3.3/5, which ranks it 1st against its competitors.

  1. 1st
    Humana
    3.3 / 5
  2. 2nd
    UnitedHealth Group
    2.9 / 5
  3. 3rd
    Molina Healthcare
    2.9 / 5
  4. 4th
    Elevance Health
    2.3 / 5
  5. 5th
    Aetna
    1.6 / 5
  6. 6th
    Express Scripts
    1.5 / 5
Product Quality Score Comparison
RankCompany Score
1Humana66
2UnitedHealth Group59
3Molina Healthcare59
4Elevance Health46
5Aetna32
6Express Scripts28
NPS Comparison

Humana Ranks 1st in Net Promoter Score

358 Customers rate Humana's Net Promoter Score a 2, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Humana to a friend?”.

  1. 1st
    Humana
    2
  2. 2nd
    UnitedHealth Group
    -14
  3. 3rd
    Molina Healthcare
    -19
  4. 4th
    Elevance Health
    -39
  5. 5th
    Aetna
    -68
  6. 6th
    Express Scripts
    -74
NPS Comparison
RankCompany Score
1Humana2
2UnitedHealth Group-14
3Molina Healthcare-19
4Elevance Health-39
5Aetna-68
6Express Scripts-74
Pricing Score Comparison

Humana Ranks 1st in Pricing Score

271 Customers rate Humana's Pricing Score a 3.1/5, which ranks it 1st against its competitors.

  1. 1st
    Humana
    3.1 / 5
  2. 2nd
    UnitedHealth Group
    2.9 / 5
  3. 3rd
    Molina Healthcare
    2.9 / 5
  4. 4th
    Elevance Health
    2.2 / 5
  5. 5th
    Express Scripts
    1.6 / 5
  6. 6th
    Aetna
    1.5 / 5
Pricing Score Comparison
RankCompany Score
1Humana63
2UnitedHealth Group59
3Molina Healthcare59
4Elevance Health44
5Express Scripts32
6Aetna31
Customer Service Comparison

Humana Ranks 1st in Customer Service

256 Customers rate Humana's Customer Service a 3.2/5, which ranks it 1st against its competitors.

  1. 1st
    Humana
    3.2 / 5
  2. 2nd
    UnitedHealth Group
    2.9 / 5
  3. 3rd
    Molina Healthcare
    2.9 / 5
  4. 4th
    Elevance Health
    2.1 / 5
  5. 5th
    Aetna
    1.5 / 5
  6. 6th
    Express Scripts
    1.5 / 5
Customer Service Comparison
RankCompany Score
1Humana64
2UnitedHealth Group59
3Molina Healthcare58
4Elevance Health43
5Aetna29
6Express Scripts28
Overall Culture Score Comparison

Humana Ranks 1st in Overall Culture Score

827 Employees rate Humana's Overall Culture a 74/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Humana
    74 / 100
  2. 2nd
    UnitedHealth Group
    68 / 100
  3. 3rd
    Elevance Health
    67 / 100
  4. 4th
    Express Scripts
    62 / 100
  5. 5th
    Molina Healthcare
    61 / 100
  6. 6th
    Aetna
    60 / 100
Overall Culture Score Comparison
RankCompany Score
1Humana74
2UnitedHealth Group68
3Elevance Health67
4Express Scripts62
5Molina Healthcare61
6Aetna60
eNPS Comparison

Humana Ranks 1st in Employee Net Promoter Score

659 Employees rate Humana's Employee Net Promoter Score a 25, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Humana to a friend?”.

  1. 1st
    Humana
    25
  2. 2nd
    UnitedHealth Group
    4
  3. 3rd
    Elevance Health
    -2
  4. 4th
    Aetna
    -15
  5. 5th
    Express Scripts
    -23
  6. 6th
    Molina Healthcare
    -24
eNPS Comparison
RankCompany eNPS
1Humana25
2UnitedHealth Group4
3Elevance Health-2
4Aetna-15
5Express Scripts-23
6Molina Healthcare-24
Gender Score Comparison

Humana Ranks 2nd in Gender Score

97 Employees rate Humana's Gender Score a 71/100, which ranks it 2nd against its competitors, below Elevance Health. The Gender Score tracks how positively women rate their experience at Humana.

  1. 1st
    Elevance Health
    73 / 100
  2. 2nd
    Humana
    71 / 100
  3. 3rd
    UnitedHealth Group
    70 / 100
  4. 4th
    Molina Healthcare
    67 / 100
  5. 5th
    Aetna
    62 / 100
  6. 6th
    Express Scripts
    59 / 100
Gender Score Comparison
RankCompany Score
1Elevance Health73
2Humana71
3UnitedHealth Group70
4Molina Healthcare67
5Aetna62
6Express Scripts59
Diversity Score Comparison

Humana Ranks 3rd in Diversity Score

59 Employees rate Humana's Diversity Score a 69/100, which ranks it 3rd against its competitors, below Elevance Health. The Diversity Score tracks how positively diverse employees rate their experience at Humana.

  1. 1st
    UnitedHealth Group
    70 / 100
  2. 2nd
    Elevance Health
    69 / 100
  3. 3rd
    Humana
    69 / 100
  4. 4th
    Molina Healthcare
    66 / 100
  5. 5th
    Express Scripts
    66 / 100
  6. 6th
    Aetna
    60 / 100
Diversity Score Comparison
RankCompany Score
1UnitedHealth Group70
2Elevance Health69
3Humana69
4Molina Healthcare66
5Express Scripts66
6Aetna60
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