
Most employees are willing to help with coverage for other stores
Current CEO needs to slow down on implementing changes and drastically improve communication with employees and treat them fairly
Management positions in many different markets pay nearly double what store managers are paid. The quarterly bonus that each store receives has been made very difficult to obtain any significant compensation
Communication is non existent! No or very short notice is given when making changes to policy and procedures leaving employees at store level to explain to customers policy changes they have very limited knowledge of.
More quality employees need to be hired, area management needs to be available to their employees and stand with them when policies are followed instead of looking the other way and avoiding/ not doing their job