LifeStorage Employee Reviews | Comparably
Founded in 2011, LifeStorage, LP ("LifeStorage") is an owner, acquirer and operator of premier self-storage facilities. read more
EMPLOYEE
PARTICIPANTS
45
TOTAL
RATINGS
469

LifeStorage Employee Reviews

Out of 84 LifeStorage employee reviews, 55% were positive. The remaining 45% were constructive reviews with the goal of helping LifeStorage improve their work culture.

What do you like best about the leadership team?

Leadership Reviews

Always putting their best foot forward in helping the team be better and have better results.

At least they're available sometimes

Work as a team with employees

They are willing to get involved when needed and are willing to help in anyway they can.

They are very inspiring and communicate clearly about the vision.

What does the leadership team need to get better at?

Leadership Reviews

Communication among employees with clear tasks and duties divided equally. and customer service.

Communication trainings development of staff

Communication, pay me for the large amount of work I do, stop cutting benefits, and actually look at how angry your employees are at you by actually reading your employee surveys

Communication, appreciation of employees, integrity

Communication is non existent! No or very short notice is given when making changes to policy and procedures leaving employees at store level to explain to customers policy changes they have very limited knowledge of.

What is the best part about your compensation package?

Compensation Reviews

The benefits package has good premiums

Vacation pay available early on

The benefits and the bonuses for hard work above and beyond the goal.

I am grateful for the salary I am given and feel the benefits package is comprehensive.

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

If i was able to have been paid more from the company then i would not have been in situtions health wise and also not in a situation of being over workes.

Pay employees what they are worth which is a heck of a lot more than poverty level. Your employees can barely afford oil changes in their cars let alone send a child to college or that needs braces. Medical insurance is an entire paycheck a month.

With recent cost cutting measures taken by the company, employees are treated as an expense rather than an asset. More work is being requested from employees, while things like bonuses, holidays off, and travel stipends are being taken away from employees.

Management positions in many different markets pay nearly double what store managers are paid. The quarterly bonus that each store receives has been made very difficult to obtain any significant compensation

Any repercussion at all for my manager stealing from the company and me

What are some of the best things about your team?

Team Reviews

We work together in advice on how to help customers and improve numbers.

We communicate well and won't damn you for ignorance.

Good people who deserve to be treated a lot better for making the corporate office insanely rich.

Well trained and supportive of each other

Most employees are willing to help with coverage for other stores

What do your coworkers need to improve and how could you work together better?

Team Reviews

Everything all together all at once

Maintaining communication, not causing work for the next person

Co-workers need to work as a team and not stab others in the back

What is most positive about the culture and environment at your company?

Environment Reviews

Everyone is accepting and supportive of one another

I cannot think of anything positive to say about Life Storage anymore

Employees are cared for and needs of customers emphasized

Feeling like you are an important part of the team

When the manager comes in late and leaves early. Those are the best and most productive days

What needs to change to make the company culture better?

Environment Reviews

Actually listen to your employees and pay them better. Stop cutting benefits and extending the goal posts to make bonuses

More quality employees need to be hired, area management needs to be available to their employees and stand with them when policies are followed instead of looking the other way and avoiding/ not doing their job

What did you like most about the interview process?

Interviews Reviews

I was told up front what the job entaled and there were no suprises

Interesting and different but to the point

They hold in person interviews which I prefer

I didn't interview, I was retained during an acquisition

It was called a conversation. Very laid back and casual

What would you improve about your company's interview process?

Interviews Reviews

To make sure that they are more thorough

Its a conflict of interest that the same hr person who mediated a false claim towards me did my interview. She had a predetermined bias. I was then stuck at the store with the worst human ive ever met

What makes you most happy at work?

Outlook Reviews

The customer that leave me google reviews

Going home at the end of the day

My co-works and the feeling of being part of a team

My co worker is amazing.

What's going wrong and how can it be improved?

Outlook Reviews

Area manager is horrible at his job. He communicates only when it's convenient for him, and all he cares about is the bottom line dollars, not his employees.

Current CEO needs to slow down on implementing changes and drastically improve communication with employees and treat them fairly

New to be paid more and more hours

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of LifeStorage yet.
Be the first to contribute a review.

What would you most like to see improved at your company?

Outlook Reviews

More PTO and I would like for people to speak to one another when problems occur versus talking behind peoples back and spreading negative energy.

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