Commiserating with rich gallows humor
I was still naïve hopefu
They have cut labor so deep that we have to ask our team members to do the work that used to take 2 or 3. Food safety scores have gone down. Team Member morale is down. They put too much work on hourly team members. They barely have time to wait on customers. That's why we are here.
Lots of things! It's a very cool culture.
Evaluating whether their directives are actually real-world practical BEFORE rolling them out. Ideals and reality just aren't the same-- and we LOSE customers when changes come too fast and in ways that aren't well thought out.