We are more than coworkers, we are family.
The personal interaction with the customer and coworkers.
Nothing sticks out, it's been years.
It's a well balanced plan.
We care about our customers and employees and the community we serve.
They have cut labor so deep that we have to ask our team members to do the work that used to take 2 or 3. Food safety scores have gone down. Team Member morale is down. They put too much work on hourly team members. They barely have time to wait on customers. That's why we are here.
Lots of things! It's a very cool culture.
Evaluating whether their directives are actually real-world practical BEFORE rolling them out. Ideals and reality just aren't the same-- and we LOSE customers when changes come too fast and in ways that aren't well thought out.