
Not their fault that everything is virtual right now, I give them that.
What else can I really say? Change your one on one/"coaching" structure. You're not camp counselors and we are not children. Have a more work-focused approach and stop trying to be so personal, and so family like. This is a job, not a family.
I feel undervalued because they treat us like children. I have to 'share' personal stories with my lead so we can be more like family, but that just makes me super uncomfortable. Our one on ones are very awkward and uncomfortable. Treat us like the adults we are!
Oh my goodness, what don't they need to get better at? This place has a very toxic culture and hardly and work/life balance. You're expected to be "family" and your supervisor is more like a camp counselor, than a leader. You guys have A LOT of work to do.
Some people feed into the toxicity. Very immature and young employee base, which is perfect since management likes to treat folks like children. I have seen people not do their job and attribute it to something 'personal' and they just get a slap on the wrist, but the behavior continues with no fix
I don't feel comfortable with the fact that this place is more like a highschool or a summer camp, than a place of business. We do our jobs right, but it's not good enough because we didn't get personal or treat the customers like family. Can never get a 100 QA score even if you do your job fine.