Too many managers and they're not willing to listen to employees.
There have been drastic cuts to benefits recently and more are in the works. Whereas once the Trust had better benefits than the federal government, it is now aiming to have significantly worse.
There's a large disconnect between management and employees. Poorly thought-out initiatives are frequently introduced and then quickly abandoned. Management has little understanding or interest in how the agency functions day-to-day. Frequent battles between divisions make progress difficult.