Communication with managers and approachability.
Approachability and effective communication. Also being supportive of there floor staff.
Increased support from management and executives that is actually helpful. Not words of encouragement without actions and definitely not pizza parties.
Wages for rn are not that much higher than cna, but the schooling and cost required is far greater for an rn, not to mention the rn carries a vast majority of the liability on their licenses which cnas do not.