Leadership starts from the top. Everyone should have a voice. Leadership tries to improve, but need to lead by example
Improve customer service. Quality of customer service calls and deceitfulness is beyond the worst I have ever experienced. I will never do business with Rogers ever again. Never.
Rogers is a great company to work for. They give their employees enough authority to handle customer calls. But that is what also can be considered somewhat a downside, they give employees just enough power so the customers can yell and walk away dissatisfied, at times
my clients, my co workers, my tasks
Reduce prices, strengthen the network infrastructure so it is constantly dropping.
