How's the leadership on the Sales team at Zendesk?

The sales leadership, particularly for the Americas, is very poor. The VP of sales does not have the experience to run the organization. Her experience is inside sales. As such she used inside sales methodologies to manage inside, outside and strategic sales. Outside and strategic sales are vastly different than inside sales. This difference will significantly increase as the company moves from selling to SMB to Enterprise. In addition, the VP of Sales in the Americas has very poor management and communication skills. She is often very rude and demeaning to her team. As a result of her leadership she has created a very toxic environment.