87
out of 100
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Zendesk Competitors
Zendesk competitors include Salesforce, SAP, Atlassian, Helpshift and Oracle. Zendesk ranks 1st in Product Quality Score on Comparably vs its competitors. See below how Zendesk compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
5th
eNPS Rank
4th
Gender Rank
4th
Diversity Rank
4th
Product Quality
1st
NPS Rank
1st
Pricing Rank
2nd
Customer Service
2nd
See Zendesk Culture vs Competitors:
Zendesk Competitors at a Glance
CEO Ratings Comparison
Zendesk's CEO Score Ranks 5th
291 Employees at Zendesk rate Tom Eggemeier a 75 out of 100, which ranks them 5th below Helpshift's CEO,Abinash Tripathy. Last rating was today.
- 1st
Marc BenioffSalesforce1685 Employees at Salesforce rate Marc Benioff a 87 out of 100, which ranks them 1st out of Zendesk's competitors. Last rating was months ago.
- 2nd
Scott Farquhar & Mike Cannon-BrookesAtlassian85out of 100246 Employees at Atlassian rate Scott Farquhar & Mike Cannon-Brookes a 85 out of 100, which ranks them 2nd out of Zendesk's competitors. Last rating was today.
- 3rd
Christian KleinSAP81out of 1001321 Employees at SAP rate Christian Klein a 81 out of 100, which ranks them 3rd out of Zendesk's competitors. Last rating was months ago.
- 4th
Abinash TripathyHelpshift78out of 1006 Employees at Helpshift rate Abinash Tripathy a 78 out of 100, which ranks them 4th out of Zendesk's competitors. Last rating was months ago.
- 6th
Safra CatzOracle64out of 1001419 Employees at Oracle rate Safra Catz a 64 out of 100, which ranks them 6th out of Zendesk's competitors. Last rating was 10 days ago.
Product Quality Score Comparison
Zendesk Ranks 1st in Product Quality Score
193 Customers rate Zendesk's Product Quality Score a 4.2/5, which ranks it 1st against its competitors.
NPS Comparison
Zendesk Ranks 1st in Net Promoter Score
267 Customers rate Zendesk's Net Promoter Score a 41, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Zendesk to a friend?”.
Pricing Score Comparison
Zendesk Ranks 2nd in Pricing Score
179 Customers rate Zendesk's Pricing Score a 4/5, which ranks it 2nd against its competitors, below Salesforce.
Customer Service Comparison
Zendesk Ranks 2nd in Customer Service
133 Customers rate Zendesk's Customer Service a 4/5, which ranks it 2nd against its competitors, below SAP.
Overall Culture Score Comparison
Zendesk Ranks 4th in Overall Culture Score
353 Employees rate Zendesk's Overall Culture a 76/100, which ranks it 4th against its competitors, below SAP. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Zendesk Ranks 4th in Employee Net Promoter Score
288 Employees rate Zendesk's Employee Net Promoter Score a 22, which ranks it 4th against its competitors, below SAP. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Zendesk to a friend?”.
Gender Score Comparison
Zendesk Ranks 4th in Gender Score
41 Employees rate Zendesk's Gender Score a 78/100, which ranks it 4th against its competitors, below SAP. The Gender Score tracks how positively women rate their experience at Zendesk.
Diversity Score Comparison
Zendesk Ranks 4th in Diversity Score
57 Employees rate Zendesk's Diversity Score a 74/100, which ranks it 4th against its competitors, below SAP. The Diversity Score tracks how positively diverse employees rate their experience at Zendesk.
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