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Zendesk Company Culture
Zendesk Culture
This score is derived from employee ratings & reviewsChoice Employer
A
4.5/5
Top Rated Culture Dimensions
Environment
AHappiness
AManager
ATeam
ACEO Rating
A-Zendesk CEO
Top 15%Top 15% of Similar Size Companies on Comparably
Tom Eggemeier
75 /100
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Mission, Vision, & Values
We’ve set out to power exceptional service for every person on the planet. At Zendesk, people come first – whether we’re supporting customers or empowering each other. If you’re looking to do meaningful work with people who care – you’re in the right place.
Zendesk Culture At a Glance
Zendesk has 6000 employees. 349 employees at Zendesk have reviewed Zendesk across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.
Overall, the 349 Zendesk employees give their leadership a grade of A-, or Top 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Zendesk are pleased with their total compensation at Zendesk, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Zendesk are pleased with their team. 349 Participants grade the quality of their coworkers an A. The majority believe the meetings at Zendesk are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Zendesk believe the environment at Zendesk is positive. Most Participants believe the pace of work at Zendesk is comfortably fast. About 73% of the employees at Zendesk work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Zendesk are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Zendesk employees generally work 8.6 hrs a day
Work Hours
A Day in the Life
Employees at Zendesk report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Zendesk have 4+ meetings
Meetings
A Day in the Life
88% of Zendesk employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Zendesk employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
78% of Zendesk employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Zendesk employees typically get valuable feedback on how to improve at work Once a quarter
Feedback
A Day in the Life
85% of Zendesk employees call their work environment positive
Environment
Let Zendesk Know You Want To Work There
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Curious about what work's like at Zendesk?
Anonymously Ask Zendesk Employees Any Question
Anonymous Q&A with Zendesk EmployeesMost Recent Q&A
What's the company culture like at Zendesk?
Zendesk has a really good company culture. People here cares about the main product (support) and there is a good vibe working with folks at...
How's the work life balance at Zendesk?
The best I have seen in the tech industry
What's the interview process like at Zendesk?
Pretty straightforward. You should do some research into Zendesk, all our products and the type of buyer that we are targeting. It would be...
How's the vacation policy at Zendesk?
Take what you need
What does the ideal candidate in the Customer Support department look like at Zendesk?
Lately, worn out and victimized.
How's the leadership on the Customer Support team at Zendesk?
The VP is valid, clueless and ruining a lot of what made this place this place.
What's the company culture like at Zendesk?
Zendesk has a really good company culture. People here cares about the main product (support) and there is a good vibe working with folks at...
How's the work life balance at Zendesk?
The best I have seen in the tech industry
What's the interview process like at Zendesk?
Pretty straightforward. You should do some research into Zendesk, all our products and the type of buyer that we are targeting. It would be...
How's the vacation policy at Zendesk?
Take what you need
What does the ideal candidate in the Customer Support department look like at Zendesk?
Lately, worn out and victimized.
How's the leadership on the Customer Support team at Zendesk?
The VP is valid, clueless and ruining a lot of what made this place this place.
H1B Visa
In 2019, Zendesk applied for 54 H1B visas. Of the work permits applied for, 98% were approved.
Work Permit Application Outcome
Zendesk has a total of 6000 employees
54
Total Applied
H1B Applications Outcome
- 98% Granted (53 out of 54)
- 2% Denied (1 out of 54)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 54)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 54)
This data was calculated using publicly sourced data from OFLC Performance Data
Gender Score How positively women rate their overall experience at Zendesk
Zendesk currently ranks in the Top 20% of similarly sized companies on Comparably
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Diversity Score How positively minorities rate their overall experience at Zendesk
Zendesk currently ranks in the Top 20% of similarly sized companies on Comparably
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eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 20%Top 20% of Similar Size Companies on Comparably
21
eNPS Score
| 47% | Promoters |
|---|---|
| 27% | Passives |
| 26% | Detractors |
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Let Zendesk Know You Want To Work There
Perks & Benefits
- Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
- Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
- Office Perks
- Work From Home Policy
- Unique Office Space
Featured Press for Zendesk
Featured Articles
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