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Zendesk Claimed Company

EMPLOYEE PARTICIPANTS: 198

TOTAL RATINGS: 2811

CEO: Mikkel Svane

Zendesk Company Culture

Zendesk Culture

This score is derived from employee ratings & reviews

Choice Employer

4.5/5

Top Rated Culture Dimensions

CEO Rating

A+

Executive Team

A+

Perks & Benefits

A+

Happiness

Leadership

Zendesk CEO

Top 5%Top 5% of Similar Size Companies on Comparably

Mikkel Svane

83 /100

A Day in the Life

Zendesk employees generally work 8.5 hrs a day

Work Hours

A Day in the Life

Employees at Zendesk report the work pace is comfortably fast

Work Pace

A Day in the Life

On a typical day, employees at Zendesk have 4+ meetings

Meetings

A Day in the Life

88% of Zendesk employees look forward to interacting with their team every day

Coworkers

A Day in the Life

Zendesk employees most often take unlimited paid vacation and sick days each year

Perks & Benefits

A Day in the Life

78% of Zendesk employees report they are happy with their work life balance

Work Life Balance

A Day in the Life

Zendesk employees typically get valuable feedback on how to improve at work Once a quarter

Feedback

A Day in the Life

93% of Zendesk employees call their work environment positive

Environment

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Anonymous Q&A with Zendesk Employees

Most Recent Q&A

What's the company culture like at Zendesk?

Asked to all employees at Zendesk

Zendesk has a really good company culture. People here cares about the main product (support) and there is a good vibe working with folks at...

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How's the work life balance at Zendesk?

Asked to all employees at Zendesk

The best I have seen in the tech industry

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What's the interview process like at Zendesk?

Asked to all employees at Zendesk

Pretty straightforward. You should do some research into Zendesk, all our products and the type of buyer that we are targeting. It would be...

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How's the vacation policy at Zendesk?

Asked to all employees at Zendesk

Take what you need

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What does the ideal candidate in the Customer Support department look like at Zendesk?

Asked to the Customer Support Department at Zendesk

Lately, worn out and victimized.

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How's the leadership on the Customer Support team at Zendesk?

Asked to the Customer Support Department at Zendesk

The VP is valid, clueless and ruining a lot of what made this place this place.

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H1B Visa

In 2019, Zendesk applied for 54 H1B visas. Of the work permits applied for, 98% were approved.

Work Permit Application Outcome

Zendesk has a total of 1350 employees

Total Applied

H1B Applications Outcome

98% Granted (53 out of 54)
2% Denied (1 out of 54)
0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 54)
0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 54)

This data was calculated using publicly sourced data from OFLC Performance Data

Gender Score How positively women rate their overall experience at Zendesk

Top

30%

Zendesk currently ranks in the Top 30% of similarly sized companies on Comparably

Diversity Score How positively minorities rate their overall experience at Zendesk

Top

25%

Zendesk currently ranks in the Top 25% of similarly sized companies on Comparably

eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"

Top 15%Top 15% of Similar Size Companies on Comparably

eNPS Score

58%	Promoters
24%	Passives
18%	Detractors

Zendesk Culture Video

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Mission, Vision, & Values

Our mission at Zendesk is to help you deliver exceptional customer service. Our diverse and passionate staff is dedicated to helping you along your journey.

Learn More

Zendesk Culture At a Glance

198 employees at Zendesk have reviewed Zendesk across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.

Overall, the 198 Zendesk employees give their leadership a grade of A, or Top 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Zendesk are pleased with their total compensation at Zendesk, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Zendesk are pleased with their team. 198 Participants grade the quality of their coworkers an A-. The majority believe the meetings at Zendesk are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Zendesk believe the environment at Zendesk is positive. Most Participants believe the pace of work at Zendesk is comfortably fast. About 76% of the employees at Zendesk work 8 hours or less, while 3% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Zendesk are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

198 employees at Zendesk have reviewed Zendesk across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today. Overall, the 198 Zendesk employees give their leadership a grade of A, or Top 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.Employees at Zendesk are pleased with their total compensation at Zendesk, which includes a combination of pay, stock and equity, and benefits. Overall, employees at Zendesk are pleased with their team. 198 Participants grade the quality of their coworkers an A-. The majority believe the meetings at Zendesk are effective, and the majority look forward to interacting with their coworkers.The majority of employees at Zendesk believe the environment at Zendesk is positive. Most Participants believe the pace of work at Zendesk is comfortably fast. About 76% of the employees at Zendesk work 8 hours or less, while 3% of them have an extremely long day - longer than twelve hours.Overall, the employees at Zendesk are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.