HR or Marketing?Claim Your Free Employer Account
Zendesk Claimed Company
EMPLOYEE
PARTICIPANTS
198
TOTAL
RATINGS
2811

Zendesk Company Culture

Zendesk Culture

This score is derived from employee ratings & reviews
Choice Employer
A
4.5/5

Top Rated Culture Dimensions

Zendesk CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Mikkel Svane Zendesk's CEO
Mikkel Svane
83 /100
A Day in the Life
A Day in the Life
Zendesk employees generally work 8.5 hrs a day
Work Hours
A Day in the Life
Employees at Zendesk report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Zendesk have 4+ meetings
Meetings
A Day in the Life
88% of Zendesk employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Zendesk employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
78% of Zendesk employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Zendesk employees typically get valuable feedback on how to improve at work Once a quarter
Feedback
A Day in the Life
93% of Zendesk employees call their work environment positive
Environment

Let Zendesk Know You Want To Work There

Tell Zendesk you're interested in working at the company, while keeping your personal identity anonymous. Comparably will give Zendesk the opportunity to hire you. When there's a job opening that's a fit we'll make the match happen.

Curious about what work's like at Zendesk?

Anonymously Ask Zendesk Employees Any Question

Ask Anonymous Question

Anonymous Q&A with Zendesk Employees

Most Recent Q&A

What's the company culture like at Zendesk?

Asked to all employees at Zendesk

  • Zendesk has a really good company culture. People here cares about the main product (support) and there is a good vibe working with folks at...

See 5 More Responses

How's the work life balance at Zendesk?

Asked to all employees at Zendesk

  • The best I have seen in the tech industry

See 4 More Responses

What's the interview process like at Zendesk?

Asked to all employees at Zendesk

  • Pretty straightforward. You should do some research into Zendesk, all our products and the type of buyer that we are targeting. It would be...

See 3 More Responses

How's the vacation policy at Zendesk?

Asked to all employees at Zendesk

  • Take what you need

See 2 More Responses

What does the ideal candidate in the Customer Support department look like at Zendesk?

Asked to the Customer Support Department at Zendesk

  • Lately, worn out and victimized.

See 1 More Response

How's the leadership on the Customer Support team at Zendesk?

Asked to the Customer Support Department at Zendesk

  • The VP is valid, clueless and ruining a lot of what made this place this place.

See 1 More Response

View All Questions and Answers about Zendesk

H1B Visa

In 2019, Zendesk applied for 54 H1B visas. Of the work permits applied for, 98% were approved.

Work Permit Application Outcome

Zendesk has a total of 1350 employees

54
Total Applied
  • 98% Granted (53 out of 54)
  • 2% Denied (1 out of 54)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 54)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 54)

This data was calculated using publicly sourced data from OFLC Performance Data

Gender Score How positively women rate their overall experience at Zendesk

Top
30%

Zendesk currently ranks in the Top 30% of similarly sized companies on Comparably

Diversity Score How positively minorities rate their overall experience at Zendesk

Top
25%

Zendesk currently ranks in the Top 25% of similarly sized companies on Comparably

eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 15%Top 15% of Similar Size Companies on Comparably
40
eNPS Score
58%Promoters
24%Passives
18%Detractors

Zendesk Culture Video

See All Media

Mission, Vision, & Values

Our mission at Zendesk is to help you deliver exceptional customer service. Our diverse and passionate staff is dedicated to helping you along your journey.

Learn More

Zendesk Culture At a Glance

198 employees at Zendesk have reviewed Zendesk across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.

Overall, the 198 Zendesk employees give their leadership a grade of A, or Top 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Zendesk are pleased with their total compensation at Zendesk, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Zendesk are pleased with their team. 198 Participants grade the quality of their coworkers an A-. The majority believe the meetings at Zendesk are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Zendesk believe the environment at Zendesk is positive. Most Participants believe the pace of work at Zendesk is comfortably fast. About 76% of the employees at Zendesk work 8 hours or less, while 3% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Zendesk are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Let Zendesk Know You Want To Work There

Zendesk Competitors Video

Zendesk vs Competitors

  1. 1st
    Atlassian
    82 / 100
  2. 2nd
    Salesforce
    80 / 100
  3. 3rd
    SAP
    80 / 100
  4. 4th
    Zendesk
    80 / 100
  5. 5th
    Helpshift
    76 / 100
See All Competitors

Perks & Benefits

Health & Wellness
Dental Insurance
Health Insurance
See More

Know someone that works at Zendesk?

Send them an invite to rate the company culture.

Anonymously Send Invite

×
Rate your company