
The first month is generally pretty chaotic. After new hire you will get all set up in all the tools for your job. Some dept's like Sales have additional training courses, others will set you up with a peer for a couple of weeks. Zendesk has a very relaxed culture which can seem like we are unorganized at times. The key is to pay attention and have patience. Remember everyone was hired to do a job, trust them to do their job. Trust is key to success and happiness at Zendesk.
Listen to your coworkers. Especially in Advocacy.
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