BetterHelp Culture | Comparably
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BetterHelp Claimed Company
We let anyone facing life's challenges have easy, affordable, and private access to a licensed and certified therapist. read more
EMPLOYEE
PARTICIPANTS
39
TOTAL
RATINGS
404
Updated on: March 19, 2025

BetterHelp Company Culture

BetterHelp Culture

This score is derived from employee ratings & reviews
2.4/5
BetterHelp's Overall Culture is rated D-

Top Rated Culture Dimensions

Environment
D+
Gender
D
Meetings
D-
Retention
D-
Outlook
D-

BetterHelp CEO

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Alon Matas BetterHelp's CEO
Alon Matas
43 /100
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Gender Score How positively women rate their overall experience at BetterHelp

Bottom
15%

BetterHelp currently ranks in the Bottom 15% of similarly sized companies on Comparably

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Diversity Score How positively minorities rate their overall experience at BetterHelp

N/A

eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
-58
eNPS Score
17%Promoters
8%Passives
75%Detractors
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BetterHelp Culture Video

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Mission, Vision, & Values

Making professional counseling accessible, affordable, convenient - so anyone who struggles with life’s challenges can get help, anytime, anywhere.

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BetterHelp Culture At a Glance

39 employees at BetterHelp have reviewed BetterHelp across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 39 BetterHelp employees give their leadership a grade of F, or Bottom 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at BetterHelp are mostly dissatisfied with their total compensation at BetterHelp, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at BetterHelp are mostly dissatisfied with their team. 39 Participants grade the quality of their coworkers an F. Less than half believe the meetings at BetterHelp are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at BetterHelp believe the environment at BetterHelp is positive. Most Participants believe the pace of work at BetterHelp is extremely fast. About 70% of the employees at BetterHelp work 8 hours or less, while 18% of them have an extremely long day - longer than twelve hours.

Overall, the employees at BetterHelp are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

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BetterHelp vs Competitors

  1. 1st
    Talkspace
    81 / 100
  2. 2nd
    BetterHelp
    48 / 100
See All Competitors

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