CareFirst BlueCross BlueShield – Overall, the culture of the company is not great. Hopeful that the new CEO fires management and brings in new people. | Comparably

CareFirst BlueCross BlueShield – Overall, the culture of the company is not great. Hopeful that the new CEO fires management and brings in new people.

In accordance with the Charter of the nonprofit health service plan, the mission of CareFirst BlueCross BlueShield shall be to: Provide affordable and accessible health insurance to the plan’s insured and those persons insured or issued health benefit plans by affiliates or subsidiaries of the plan. Assist and support public and private health care initiatives for individuals without health insurance. Promote the integration of a health care system that meets the health care needs of all the residents of the jurisdictions in which the nonprofit health system service plan operates. read more
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Overall, the culture of the company is not great. Hopeful that the new CEO fires management and brings in new people.

What did you like most about the interview process?

It was standard. Nothing stands out.

What does the leadership team need to get better at?

Leadership does not listen to employees, embrace change, and lack transparency

What do your coworkers need to improve and how could you work together better?

This ties back to management and the lack of team building exercises

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation should be based on experience one brings to the company rather than what the position pays in the market.

What needs to change to make the company culture better?

I think there are good departments in the company that do not have poor management or a negative and toxic culture. I have yet to see it. The underlying cause of all this is middle management intimidating employees from speaking up about issues and turning a deaf ear towards any criticism.

What's going wrong and how can it be improved?

Slow to make improvement to processes&systems. Poor communication to employees. Unwilling to listen to employees on what can be done to improve things. Too much Corp. politics. New CEO is great and promises changes. The company seems to have a mentality that they own you during work hrs. List goes

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