CareFirst BlueCross BlueShield Employee Reviews | Comparably
In accordance with the Charter of the nonprofit health service plan, the mission of CareFirst BlueCross BlueShield shall be to: Provide affordable and accessible health insurance to the plan’s insured and those persons insured or issued health benefit plans by affiliates or subsidiaries of the plan. Assist and support public and private health care initiatives for individuals without health insurance. Promote the integration of a health care system that meets the health care needs of all the residents of the jurisdictions in which the nonprofit health system service plan operates. read more
EMPLOYEE
PARTICIPANTS
95
TOTAL
RATINGS
991
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CareFirst BlueCross BlueShield Employee Reviews

Out of 90 CareFirst BlueCross BlueShield employee reviews, 81% were positive. The remaining 19% were constructive reviews with the goal of helping CareFirst BlueCross BlueShield improve their work culture. The IT team, with 100% positive reviews, reports the best experience at CareFirst BlueCross BlueShield compared to all other departments at the company.

What do you like best about the leadership team?

Leadership Reviews

Great leadership team with long term vision

Always willing to help ehrn needed

Front line leaders listen, treat people with reapect, and act.

Authentic communication and their availability

The immediate leadership is responsive and bends over backwards to help where they can.

What does the leadership team need to get better at?

Leadership Reviews

Listen to the rank and file, front line ,customer service rep.

Listen to what employees are saying instead of them telling you how to do your job which they have no clue

Leadership does not listen to employees, embrace change, and lack transparency

What is the best part about your compensation package?

Compensation Reviews

It's tied to work performance

Health and dental insurance of course. 2nd best is 401k

Employer match 401K retirement program

The overall benefits, PTO, medical, etc.

Medical, dental and vision insurance

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Not respected by management and the top executives and managers are highly compensated and noting left to pay regular employees

I feel since I am one of a few employees who is crops trained to perform other positions when it becomes necessary. I feel that I am a valuable asset to my company by willing being available as needed. And that should be taken in consideration and I should be compensated according accordingly

Compensation should be based on experience one brings to the company rather than what the position pays in the market.

What are some of the best things about your team?

Team Reviews

Our teams bond well and have genuine respect for one another.

Interaction and the ability to accomplish the work

All perspectives are welcomed. Diversity

Our team is very friendly and looks to help us out. Leadership is good except for the executives.

Work well with my peers and get the job donee

What do your coworkers need to improve and how could you work together better?

Team Reviews

This ties back to management and the lack of team building exercises

What is most positive about the culture and environment at your company?

Environment Reviews

My immediate supervisor is a great leader

Long tenured employees. We no what we need to do to get job done right

Everyone cares about our members and teams are interested in helping one another

Freedom to focus on your job, no micromanagement.

Celebrates all of our cultures and people

What needs to change to make the company culture better?

Environment Reviews

I think there are good departments in the company that do not have poor management or a negative and toxic culture. I have yet to see it. The underlying cause of all this is middle management intimidating employees from speaking up about issues and turning a deaf ear towards any criticism.

What did you like most about the interview process?

Interviews Reviews

Meeting others in leadership to get their perspective

The interview process was relatively quick once you do the exam.

The opportunity to ask questions was helpful

I enjoyed meeting the hiring manage.

Sure-handed leadership from the hiring manager, lead recruiter.

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of CareFirst BlueCross BlueShield yet.
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What makes you most happy at work?

Outlook Reviews

Pay day on a Friday

I enjoy being able to help our members; I think CM makes a positive difference in the lives of our members.

Freedom to do the job, my impact on the success of the teams I support.

Work and being able to provide my knowledge to the group

Being able to help people by working in this field

Review from IT Dept

What's going wrong and how can it be improved?

Outlook Reviews

Slow to make improvement to processes&systems. Poor communication to employees. Unwilling to listen to employees on what can be done to improve things. Too much Corp. politics. New CEO is great and promises changes. The company seems to have a mentality that they own you during work hrs. List goes

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of CareFirst BlueCross BlueShield yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of CareFirst BlueCross BlueShield yet.
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Review Sentiment at CareFirst BlueCross BlueShield

81
81%
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19%
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