CareFirst BlueCross BlueShield Culture | Comparably
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In accordance with the Charter of the nonprofit health service plan, the mission of CareFirst BlueCross BlueShield shall be to: Provide affordable and accessible health insurance to the plan’s insured and those persons insured or issued health benefit plans by affiliates or subsidiaries of the plan. Assist and support public and private health care initiatives for individuals without health insurance. Promote the integration of a health care system that meets the health care needs of all the residents of the jurisdictions in which the nonprofit health system service plan operates. read more
EMPLOYEE
PARTICIPANTS
95
TOTAL
RATINGS
991

CareFirst BlueCross BlueShield Company Culture

CareFirst BlueCross BlueShield Culture

This score is derived from employee ratings & reviews
3.9/5
CareFirst BlueCross BlueShield's Overall Culture is rated B

Top Rated Culture Dimensions

CareFirst BlueCross BlueShield CEO

Top 40%Top 40% of Similar Size Companies on Comparably
Brian Pieninck CareFirst BlueCross BlueShield's CEO
Brian Pieninck
68 /100

Diversity at CareFirst BlueCross BlueShield

Top 15%Top 15% of Similar Size Companies on Comparably
A-

Diverse employees at CareFirst BlueCross BlueShield have rated Perks And Benefits, Happiness, and Compensation as the highest categories they have scored

Women at CareFirst BlueCross BlueShield

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Women at CareFirst BlueCross BlueShield have rated Perks And Benefits, Happiness, and Compensation as the highest categories they have scored

CareFirst BlueCross BlueShield eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies on Comparably

Recommend to a Friend?

-2

CareFirst BlueCross BlueShield employees are -2% more likely to recommend CareFirst BlueCross BlueShield as a great place to work

41%Promoters
16%Passives
43%Detractors

Working at CareFirst BlueCross BlueShield

Working at CareFirst BlueCross BlueShield is rated average by 95 employees, across various culture dimensions. CareFirst BlueCross BlueShield employees are most satisfied about Perks And Benefits, Compensation, and Happiness categories, putting CareFirst BlueCross BlueShield’s culture in the Top 30% compared to similar sized companies on Comparably and in the Top 40% compared to other companies in Washington, DC. See below in detail how working at CareFirst BlueCross BlueShield was rated by employees.

Overall Company Culture at CareFirst BlueCross BlueShield

B

Overall Company Culture at CareFirst BlueCross BlueShield is rated B

Last updated 2 days ago

Top
30%

CareFirst BlueCross BlueShield ranks in the Top 30% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 95 Employees

View Results
0
20
40
60
80
100
IT
89
IT89
Operations
62
Operations62

CareFirst BlueCross BlueShield Employee Reviews

Out of 90 CareFirst BlueCross BlueShield employee reviews, 81% were positive. The remaining 19% were constructive reviews with the goal of helping CareFirst BlueCross BlueShield improve their work culture.

81%
19%
Positive Reviews81%
Constructive Feedback19%

Positive Reviews From CareFirst BlueCross BlueShield Employees

  • What do you like best about the leadership team?
    Great leadership team with long term vision
  • What do you like best about the leadership team?
    Always willing to help ehrn needed
  • What did you like most about the interview process?
    Meeting others in leadership to get their perspective

Constructive Feedback From CareFirst BlueCross BlueShield Employees

  • What does the leadership team need to get better at?
    Listen to the rank and file, front line ,customer service rep.
  • What does the leadership team need to get better at?
    Listen to what employees are saying instead of them telling you how to do your job which they have no clue
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Not respected by management and the top executives and managers are highly compensated and noting left to pay regular employees

CareFirst BlueCross BlueShield Company Information

CareFirst BlueCross BlueShield Company Overview

CareFirst BlueCross BlueShield was founded in 1937 and its current CEO is Brian Pieninck. Since its inception 89 years ago, CareFirst BlueCross BlueShield has grown to 5500 employees.

CareFirst BlueCross BlueShield Mission, Vision & Values

CareFirst BlueCross BlueShield Mission Statement

In accordance with the Charter of the nonprofit health service plan, the mission of CareFirst BlueCross BlueShield shall be to: Provide affordable and accessible health insurance to the plan’s insured and those persons insured or issued health benefit plans by affiliates or subsidiaries of the plan. Assist and support public and private health care initiatives for individuals without health insurance. Promote the integration of a health care system that meets the health care needs of all the residents of the jurisdictions in which the nonprofit health system service plan operates.

CareFirst BlueCross BlueShield Values

  • Customer First
  • Integrity
  • Personal Accountability for Excellence
  • One Company, One Team
  • Leadership

Sustainability and Corporate Social Responsibility at CareFirst BlueCross BlueShield

Since 2011, CareFirst has been ranked among the leading corporate givers in the Baltimore-Washington, D.C, region. The company topped the Baltimore Business Journal's list of most generous corporate givers in 2011, 2013, 2014, 2015 and 2017. CareFirst also has been among the top 10 on the Washington Business Journal’s list for the past seven years.

Headquarter1501 S. Clinton St.
Baltimore, MD 21224
United States of America
Websitewww.carefirst.com
Founding Date1937
Tel410-581-3000
Company StatusPrivate
Jobswww.carefirst.com/careers
Social Sites

CareFirst BlueCross BlueShield Competitors

CareFirst BlueCross BlueShield competitors include Kaiser Permanente, UnitedHealth Group, T. Rowe Price Group, and Elevance Health. CareFirst BlueCross BlueShield ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how CareFirst BlueCross BlueShield compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Kaiser Permanente's Logo
    Kaiser Permanente
    4.1/5
  2. #2
    CareFirst BlueCross BlueShield's Logo
    CareFirst BlueCross BlueShield
    3.9/5
  3. #3
    UnitedHealth Group's Logo
    UnitedHealth Group
    3.6/5
  4. #4
    T. Rowe Price Group's Logo
    T. Rowe Price Group
    3.6/5
  5. #5
    Elevance Health's Logo
    Elevance Health
    3.4/5
  • Culture Video

CareFirst BlueCross BlueShield Employees

CareFirst BlueCross BlueShield has 5500 employees. 95 employees at CareFirst BlueCross BlueShield have reviewed CareFirst BlueCross BlueShield across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 days ago.

Overall, the 95 CareFirst BlueCross BlueShield employees give their leadership a grade of B, or Top 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at CareFirst BlueCross BlueShield are pleased with their total compensation at CareFirst BlueCross BlueShield, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at CareFirst BlueCross BlueShield are pleased with their team. 95 Participants grade the quality of their coworkers a B. The majority believe the meetings at CareFirst BlueCross BlueShield are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at CareFirst BlueCross BlueShield believe the environment at CareFirst BlueCross BlueShield is positive. Most Participants believe the pace of work at CareFirst BlueCross BlueShield is extremely fast. About 68% of the employees at CareFirst BlueCross BlueShield work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.

Overall, the employees at CareFirst BlueCross BlueShield are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining CareFirst BlueCross BlueShield - Employee Onboarding

The prevailing opinion from Comparably users in Washington, DC about their company is that it was prepared on their first day. Washington, DC employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

CareFirst BlueCross BlueShield KPIs and OKRs

Employees’ understanding of CareFirst BlueCross BlueShield's KPIs and OKRs is essential for its success. Out of 3 CareFirst BlueCross BlueShield employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

CareFirst BlueCross BlueShield CEO & Leadership

CareFirst BlueCross BlueShield CEO - Brian Pieninck

Brian Pieninck CareFirst BlueCross BlueShield's CEO
68 /100

CareFirst BlueCross BlueShield’s CEO Brian Pieninck started in this role in 2015. Brian’s approval rate is just above average, putting Brian in the Top 40% of all CEOs of similar-sized companies on Comparably, and in the Bottom 45% compared to the CEOs of all other companies in Washington, DC. Brian Pieninck is well regarded by employees for the Perks And Benefits CareFirst BlueCross BlueShield offers, and ranks among the Top 5% of CEOs by employees in that category. Brian is most liked by Asian or Pacific Islander employees and employees in the IT department. However, employees in the Operations department have a slightly unfavorable view of the CEO. When compared to CareFirst BlueCross BlueShield’s competitors, Brian Pieninck ranks just above Kaiser Permanente’s CEO Gregory Adams. With Brian’s leadership, CareFirst BlueCross BlueShield employee respondents are most happy about their Perks And Benefits and Compensation. Brian was rated slightly below average for Professional Development.

CareFirst BlueCross BlueShield Leadership

The CareFirst BlueCross BlueShield Executive Team is rated a “B-” and led by CEO Brian Pieninck, Senior Vice President, Patient Centered Medical Home & Care Coordination Jennifer Baldwin, and Senior Vice President, Consumer Direct | Strategic Business Unit Vickie C

  • Brian Pieninck  CEO / President

    Brian Pieninck CEO / President

    Brian Pieninck serves as the CEO / President of CareFirst BlueCross BlueShield.

  • Jennifer Baldwin Senior Vice President, Patient Centered Medical Home & Care Coordination

    Jennifer Baldwin serves as the Senior Vice President, Patient Centered Medical Home & Care Coordination of CareFirst... read more

  • Vickie C Senior Vice President, Consumer Direct | Strategic Business Unit

    Vickie C serves as the Senior Vice President, Consumer Direct | Strategic Business Unit of CareFirst BlueCross... read more

  • Dave Corkum Executive Vice President

    Dave Corkum serves as the Executive Vice President of CareFirst BlueCross BlueShield. Dave started at CareFirst... read more

  • Wanda Oneferu-Bey Senior Vice President, Consumer Direct Administrative Services

    Wanda Oneferu-Bey serves as the Senior Vice President, Consumer Direct Administrative Services of CareFirst BlueCross... read more

  • Maria Tildon Executive Vice President, Marketing, Communications & External Affairs

    Maria Tildon serves as the Executive Vice President, Marketing, Communications & External Affairs of CareFirst BlueCross... read more

  • Usha Nakhasi Senior Vice President & General Manager

    Usha Nakhasi serves as the Senior Vice President & General Manager of CareFirst BlueCross BlueShield. Usha started at... read more

  • Jim Leleszi Vice President, Large Group Sales and Client Management

    Jim Leleszi serves as the Vice President, Large Group Sales and Client Management of CareFirst BlueCross BlueShield. Jim... read more

  • Brian Wheeler Vice President, Practice & Payment Transformation

    Brian Wheeler serves as the Vice President, Practice & Payment Transformation of CareFirst BlueCross BlueShield. Brian... read more

CareFirst BlueCross BlueShield Salaries

How much does CareFirst BlueCross BlueShield pay?

How much do people at CareFirst BlueCross BlueShield get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at CareFirst BlueCross BlueShield is $125,274, or $60 per hour, while the estimated median salary is $135,597, or $65 per hour.

At CareFirst BlueCross BlueShield, the highest paid job is a Director of Sales at $304,253 annually and the lowest is an IT Support Engineer at $39,422 annually. Average CareFirst BlueCross BlueShield salaries by department include: Business Development at $124,770, IT at $91,598, Design at $121,036, and HR at $134,665. Half of CareFirst BlueCross BlueShield salaries are above $135,597.

56 employees at CareFirst BlueCross BlueShield rank their Compensation in the Top 15% of similar sized companies in the US (based on 170 ratings) while 56 employees at CareFirst BlueCross BlueShield rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 57 ratings).

Salaries contributed from CareFirst BlueCross BlueShield employees include job titles like Senior Developer, Business Analyst, HR Specialist, and IT Support Engineer. Comparably data has a total of 5 salary records from CareFirst BlueCross BlueShield employees.

Last updated months ago.

1st Percentile
$71k
$71k1st Percentile
17th Percentile
$101k
$101k17th Percentile
33rd Percentile
$134k
$134k33rd Percentile
50th Percentile
$184k
$184k50th Percentile
67th Percentile
$247k
$247k67th Percentile
83rd Percentile
$278k
$278k83rd Percentile
100th Percentile
$304k
$304k100th Percentile
$125,274*
Average Compensation
$135,597*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

CareFirst BlueCross BlueShield Salaries by City

CareFirst BlueCross BlueShield Salaries by Department

Explore CareFirst BlueCross BlueShield Salaries

Diversity & Inclusion at CareFirst BlueCross BlueShield

Diverse employees at CareFirst BlueCross BlueShield score the company 78/100 across various culture categories, placing CareFirst BlueCross BlueShield in the Top 15% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at CareFirst BlueCross BlueShield across various culture dimensions.

CareFirst is committed to diversity and inclusion. To fulfill our mission of providing valuable health benefit services to customers throughout the region, we rely on our talented associates and their different ecperiences and backgrounds. When associates are valued equally, it makes the company stronger.,

Ranked Culture the Highest

Women N/A/100
Men 91/100
Department - IT
Diverse Employees 78/100
Tenure - 2 to 5 Years

Ranked Culture the Lowest

Women N/A/100
Men 38/100
Department - Operations
Diverse Employees N/A/100

CareFirst BlueCross BlueShield Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus
  • Tuition Reimbursement

Office Perks

  • Legal Assistance
  • Work From Home Policy
  • Unique Office Space

CareFirst BlueCross BlueShield PTO

CareFirst BlueCross BlueShield's PTO and Vacation policy typically gives unlimited days off a year.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

CareFirst BlueCross BlueShield Careers

CareFirst BlueCross BlueShield Jobs

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Overview of Candidates Interested in CareFirst BlueCross BlueShield on Comparably

Candidates By Department

All Industries
67%
Engineering
33%

Candidates By Location

Washington
33%
Reston
33%
New York City
33%

Frequently Asked Questions regarding CareFirst BlueCross BlueShield

What is CareFirst BlueCross BlueShield address?

CareFirst BlueCross BlueShield location is at 1501 S. Clinton St.

Who is the CEO of CareFirst BlueCross BlueShield?

CareFirst BlueCross BlueShield CEO is Brian Pieninck, their score by employees is 68

What is CareFirst BlueCross BlueShield eNPS?

The eNPS for CareFirst BlueCross BlueShield is -2

What is the salary for Creative Director in CareFirst BlueCross BlueShield?

Creative Director average salary in the US is 161k

What are the salaries in the Sales in CareFirst BlueCross BlueShield?

The average salaries for Sales in CareFirst BlueCross BlueShield is 223k

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