Charles Schwab – Treated above average but creates a culture of competition between reps instead of encouraging reps to share helpful knowledge between them. This is due to client survey system where only a 7 is good and 1-6 equals a zero and clients aren't told this. Only highest rated reps receive incentives. | Comparably

Charles Schwab – Treated above average but creates a culture of competition between reps instead of encouraging reps to share helpful knowledge between them. This is due to client survey system where only a 7 is good and 1-6 equals a zero and clients aren't told this. Only highest rated reps receive incentives.

Charles Schwab Claimed Company
A career with Schwab means becoming part of a dynamic, collaborative team that’s committed to transforming the finance industry. When you join Schwab, you’re taking control of your professional journey by gaining the tools, knowledge, and positive environment you need to own your future. read more
EMPLOYEE
PARTICIPANTS
423
TOTAL
RATINGS
3982
HR or Marketing? Claim Your Free Employer Account

Treated above average but creates a culture of competition between reps instead of encouraging reps to share helpful knowledge between them. This is due to client survey system where only a 7 is good and 1-6 equals a zero and clients aren't told this. Only highest rated reps receive incentives.

What are some of the best things about your team?

High knowledge base due to experience and tenure.

What is the best part about your compensation package?

Access to ESPP plan 15% discount, some 401k Match.

What makes you most happy at work?

Actually having meaningful educational conversations with clients. This has become a rarity.

What needs to change to make the company culture better?

Survey honesty, subjective grading and senior leadership communication at team level. All would foster a culture of assisting others and being Able to help clients with their financial future rather than putting out fires.

Other Employee Reviews for Charles Schwab

What do you like best about the leadership team?
What is most positive about the culture and environment at your company?
What is the best part about your compensation package?
×
Rate your company