Charles Schwab Competitors | Comparably
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Charles Schwab Claimed Company
A career with Schwab means becoming part of a dynamic, collaborative team that’s committed to transforming the finance industry. When you join Schwab, you’re taking control of your professional journey by gaining the tools, knowledge, and positive environment you need to own your future. read more
EMPLOYEE
PARTICIPANTS
426
TOTAL
RATINGS
3989
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Charles Schwab Competitors

Charles Schwab competitors include Fidelity Investments, Goldman Sachs, Wells Fargo, Morgan Stanley and TIAA. Charles Schwab ranks 2nd in Product Quality Score on Comparably vs its competitors. See below how Charles Schwab compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
3rd
eNPS Rank
4th
Gender Rank
6th
Diversity Rank
6th
Product Quality
2nd
NPS Rank
2nd
Pricing Rank
2nd
Customer Service
3rd

See Charles Schwab Culture vs Competitors:

Charles Schwab Competitors
RankCompanyScore
1Fidelity Investments77
2Goldman Sachs70
3Wells Fargo69
4Charles Schwab66
5Morgan Stanley64
6TIAA63

Charles Schwab Competitors at a Glance

CEO Ratings Comparison

Charles Schwab's CEO Score Ranks 3rd

327 Employees at Charles Schwab rate Rick Wurster a 70 out of 100, which ranks them 3rd below Goldman Sachs' CEO,David M. Solomon. Last rating was 17 days ago.

  1. 1st
    Abigail Johnson Fidelity Investments' CEO
    Abigail Johnson
    Fidelity Investments
    84
    out of 100

    591 Employees at Fidelity Investments rate Abigail Johnson a 84 out of 100, which ranks them 1st out of Charles Schwab's competitors. Last rating was 3 days ago.

  2. 2nd
    David M. Solomon Goldman Sachs' CEO
    David M. Solomon
    Goldman Sachs
    73
    out of 100

    234 Employees at Goldman Sachs rate David M. Solomon a 73 out of 100, which ranks them 2nd out of Charles Schwab's competitors. Last rating was 2 months ago.

  3. 3rd
    Rick Wurster Charles Schwab's CEO
    Rick Wurster
    Charles Schwab
    70
    out of 100
  4. 4th
    Charles Scharf Wells Fargo's CEO
    Charles Scharf
    Wells Fargo
    69
    out of 100

    1536 Employees at Wells Fargo rate Charles Scharf a 69 out of 100, which ranks them 4th out of Charles Schwab's competitors. Last rating was 11 days ago.

  5. 5th
    James Gorman Morgan Stanley's CEO
    James Gorman
    Morgan Stanley
    68
    out of 100

    241 Employees at Morgan Stanley rate James Gorman a 68 out of 100, which ranks them 5th out of Charles Schwab's competitors. Last rating was months ago.

  6. 6th
    Thasunda Brown Duckett TIAA's CEO
    Thasunda Brown Duckett
    TIAA
    60
    out of 100

    254 Employees at TIAA rate Thasunda Brown Duckett a 60 out of 100, which ranks them 6th out of Charles Schwab's competitors. Last rating was 2 days ago.

CEO Ratings Comparison
RankCEOCompany Score
1Abigail JohnsonFidelity Investments84
2David M. SolomonGoldman Sachs73
3Rick WursterCharles Schwab70
4Charles ScharfWells Fargo69
5James GormanMorgan Stanley68
6Thasunda Brown DuckettTIAA60
Product Quality Score Comparison

Charles Schwab Ranks 2nd in Product Quality Score

302 Customers rate Charles Schwab's Product Quality Score a 3.4/5, which ranks it 2nd against its competitors, below Goldman Sachs.

  1. 1st
    Goldman Sachs
    3.5 / 5
  2. 2nd
    Charles Schwab
    3.4 / 5
  3. 3rd
    Morgan Stanley
    3.4 / 5
  4. 4th
    Wells Fargo
    3.4 / 5
  5. 5th
    Fidelity Investments
    3.3 / 5
  6. 6th
    TIAA
    2.7 / 5
Product Quality Score Comparison
RankCompany Score
1Goldman Sachs71
2Charles Schwab69
3Morgan Stanley69
4Wells Fargo68
5Fidelity Investments67
6TIAA55
NPS Comparison

Charles Schwab Ranks 2nd in Net Promoter Score

367 Customers rate Charles Schwab's Net Promoter Score a 9, which ranks it 2nd against its competitors, below Goldman Sachs. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Charles Schwab to a friend?”.

  1. 1st
    Goldman Sachs
    27
  2. 2nd
    Charles Schwab
    9
  3. 3rd
    Wells Fargo
    7
  4. 4th
    Fidelity Investments
    6
  5. 5th
    Morgan Stanley
    -7
  6. 6th
    TIAA
    -25
NPS Comparison
RankCompany Score
1Goldman Sachs27
2Charles Schwab9
3Wells Fargo7
4Fidelity Investments6
5Morgan Stanley-7
6TIAA-25
Pricing Score Comparison

Charles Schwab Ranks 2nd in Pricing Score

288 Customers rate Charles Schwab's Pricing Score a 3.4/5, which ranks it 2nd against its competitors, below Goldman Sachs.

  1. 1st
    Goldman Sachs
    3.5 / 5
  2. 2nd
    Charles Schwab
    3.4 / 5
  3. 3rd
    Wells Fargo
    3.4 / 5
  4. 4th
    Fidelity Investments
    3.3 / 5
  5. 5th
    Morgan Stanley
    3.3 / 5
  6. 6th
    TIAA
    2.9 / 5
Pricing Score Comparison
RankCompany Score
1Goldman Sachs70
2Charles Schwab69
3Wells Fargo68
4Fidelity Investments67
5Morgan Stanley66
6TIAA58
Customer Service Comparison

Charles Schwab Ranks 3rd in Customer Service

272 Customers rate Charles Schwab's Customer Service a 3.5/5, which ranks it 3rd against its competitors, below Wells Fargo.

  1. 1st
    Goldman Sachs
    3.6 / 5
  2. 2nd
    Wells Fargo
    3.5 / 5
  3. 3rd
    Charles Schwab
    3.5 / 5
  4. 4th
    Morgan Stanley
    3.4 / 5
  5. 5th
    Fidelity Investments
    3.2 / 5
  6. 6th
    TIAA
    2.6 / 5
Customer Service Comparison
RankCompany Score
1Goldman Sachs72
2Wells Fargo71
3Charles Schwab70
4Morgan Stanley68
5Fidelity Investments65
6TIAA53
Overall Culture Score Comparison

Charles Schwab Ranks 4th in Overall Culture Score

426 Employees rate Charles Schwab's Overall Culture a 66/100, which ranks it 4th against its competitors, below Wells Fargo. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Fidelity Investments
    77 / 100
  2. 2nd
    Goldman Sachs
    70 / 100
  3. 3rd
    Wells Fargo
    69 / 100
  4. 4th
    Charles Schwab
    66 / 100
  5. 5th
    Morgan Stanley
    64 / 100
  6. 6th
    TIAA
    63 / 100
Overall Culture Score Comparison
RankCompany Score
1Fidelity Investments77
2Goldman Sachs70
3Wells Fargo69
4Charles Schwab66
5Morgan Stanley64
6TIAA63
eNPS Comparison

Charles Schwab Ranks 4th in Employee Net Promoter Score

327 Employees rate Charles Schwab's Employee Net Promoter Score a -1, which ranks it 4th against its competitors, below Goldman Sachs. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Charles Schwab to a friend?”.

  1. 1st
    Fidelity Investments
    38
  2. 2nd
    Wells Fargo
    5
  3. 3rd
    Goldman Sachs
    1
  4. 4th
    Charles Schwab
    -1
  5. 5th
    Morgan Stanley
    -15
  6. 6th
    TIAA
    -17
eNPS Comparison
RankCompany eNPS
1Fidelity Investments38
2Wells Fargo5
3Goldman Sachs1
4Charles Schwab-1
5Morgan Stanley-15
6TIAA-17
Gender Score Comparison

Charles Schwab Ranks 6th in Gender Score

25 Employees rate Charles Schwab's Gender Score a 60/100, which ranks it 6th against its competitors, below Morgan Stanley. The Gender Score tracks how positively women rate their experience at Charles Schwab.

  1. 1st
    Fidelity Investments
    74 / 100
  2. 2nd
    TIAA
    71 / 100
  3. 3rd
    Goldman Sachs
    70 / 100
  4. 4th
    Wells Fargo
    69 / 100
  5. 5th
    Morgan Stanley
    68 / 100
  6. 6th
    Charles Schwab
    60 / 100
Gender Score Comparison
RankCompany Score
1Fidelity Investments74
2TIAA71
3Goldman Sachs70
4Wells Fargo69
5Morgan Stanley68
6Charles Schwab60
Diversity Score Comparison

Charles Schwab Ranks 6th in Diversity Score

32 Employees rate Charles Schwab's Diversity Score a 56/100, which ranks it 6th against its competitors, below Morgan Stanley. The Diversity Score tracks how positively diverse employees rate their experience at Charles Schwab.

  1. 1st
    Fidelity Investments
    69 / 100
  2. 2nd
    TIAA
    69 / 100
  3. 3rd
    Goldman Sachs
    67 / 100
  4. 4th
    Wells Fargo
    66 / 100
  5. 5th
    Morgan Stanley
    64 / 100
  6. 6th
    Charles Schwab
    56 / 100
Diversity Score Comparison
RankCompany Score
1Fidelity Investments69
2TIAA69
3Goldman Sachs67
4Wells Fargo66
5Morgan Stanley64
6Charles Schwab56
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