Charles Schwab Employee Reviews

It is a great company to work for!

The benefits are good and the company cares about its employees. Managers are supportive and colleagues are willing to help out and work as a team.

Good and there is a lot of growth opportunities

Truly a great place to work!

Overworked, exhausted, burned out, anxious.

They take action with our feedback.

Leadership really cares about my team! They are personable and down-to-earth. They encourage me to be thorough in my work and are always trying to see the big picture.

Most of the upper leadership are willing to listen to you regardless of your position.

High target's and company growth

too much micro managing going on.

Communication. Top down decisions are being made rhat effect thousands in Client Service & Support.

Review from Customer Support Dept

Listening and recognizing people. Stop talking about culture when it's a hollow buzz word.

Communication. Treating all employees equally. Rewarding good performance instead of increasing responsibilities without extra pay

Almost everything, job was terrible

Communication, empathy, transparency, commitment, compensation

The ability to take a day off without getting coverage is really nice.

Review from Finance Dept

The benefits are pretty standard, pay is about right as well.

The Medical and HSA are outstanding.

Schwab pays people well in most departments.

Access to ESPP plan 15% discount, some 401k Match.

Equal industry pay, existing employee compensation based of real-time hiring and talent acquisition.

-The work/effort is not recognized - Over work hours; average pay

Undervalued. There are Unlicensed representatives that make just as much or more than me

Higher pay due to the risk associated with the job

Much less pay deductions from bonus checks

I have a highly qualified and motivated team. One of the best I have ever had.

There’s a lot of trauma bonding, so the team is very close. We’ve been through the worst of times and shared very high highs. We can really lean on each other when things get to

Review from Finance Dept

My team is super down to earth! They are all are very personable and friendly. We can have some laughs but also focus on sharpening our business skills.

Everyone is friendly and supportive

Very hardworking not collaborative 24x7 available to work

Team building exercises are lacking

Work better as a team

Too many meetings with too many people, Everyone stays narrowly in their lane but as a result don't understand basics of the stock market, which is kind of important?

Be more collaborative and spend less time building ppt slides that nobody reads

Focus on customer service and empathy

Work/life balance is great. People understand you have a life outside of the office and respect that.

Flexibility and Positive responses by the upper management.

people treat others with respect

Nothing anymore. I would have recommended years ago but not anymore

The culture is very active! There are always holiday events, social events and ERGs (Employee Resource Groups) events that are going on.

Company should have better strategy to achieve goals/targets than making employees over work

I don't think top leadership knows or even wants to know what their regular employees' lives are like. The CEO angrily insisted everyone return to the office yet the CEO and CHRO don't work from the office.

Survey honesty, subjective grading and senior leadership communication at team level. All would foster a culture of assisting others and being Able to help clients with their financial future rather than putting out fires.

Listening to employees and letting them work from home

Better training and access to computer

Review from Customer Support Dept

Flexible video interview is helpful

Zoom interviews and flexibility. Phone screening and an in person interview (zoom in my case.)

Review from Customer Support Dept

It was easy and conversational

Review from Finance Dept

I interviewed with all of my future team members! They all really wanted to get to me both personally and professionally.

I was made an offer for employment after my 1st interview. I was able to meet with peers, management and executive staff.

Review from IT Dept

Get better more friendly recruiters.

There should be fewer rounds

When it's time to clock out

Definitely coworkers. If I didn’t have them, I’d be done

Review from Finance Dept

The diversity of my work! I am allowed to advocate what projects I want to on. It makes every day just a little bit different.

Technology, tools that used for daily work life

good pay and ability to stretch myself

In areas where a process could be improved, automated, or modernized, middle managers are often incentivized to grow their team or budget, regardless of impact to the bottom line. This has led to highly inefficient outcomes, hidden in the costs of doing business, and limits innovation going forward.

Limited growth opportunities, very top heavy organization that manages everything top-down. People have been in their roles for a very long time (10+ yrs.) and tend to dismiss new ideas / groupthink

Too much influence from external hires who are not immersed in the foundations of the company culture

Politics rules everything so do not bother

Review from Product Dept

Seeing through the client's eyes had been replaced with the shareholder's eyes

Review from Customer Support Dept

I love the emphasis on servant leadership. I love how i was able to pitch an improvement idea on my 4th day and instead of leaders telling me to shut up because I was a new hire, this improvement was trsted that day before being permanently impmemented.

Chuck and the founding principles

Clean house in my division, being careful to retain those who truly value customer service, accountability, and innovation

Culture is silos