Charles Schwab Claimed Company

EMPLOYEE PARTICIPANTS: 430

TOTAL RATINGS: 4032

TIAA Claimed Company

EMPLOYEE PARTICIPANTS: 336

TOTAL RATINGS: 2780

Charles Schwab vs TIAA

Compare Charles Schwab versus TIAA for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 430 employees and customers of Charles Schwab and 336 employees and customers of TIAA.

Charles Schwab

Charles Schwab's brand is ranked #239 in the list of Global Top 1000 Brands, as rated by customers of Charles Schwab.

TIAA

TIAA's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of TIAA.

3.4/5

Product Quality

2.7/5

3.4/5

Pricing

2.9/5

3.5/5

Customer Service

2.6/5

NPS Score

47%	Promoters
15%	Passive
38%	Detractors

Net Promoter Score
Winner by 34

-25

NPS Score

32%	Promoters
11%	Passive
57%	Detractors

See how Charles Schwab compares to its competitors

See how TIAA compares to its competitors

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Franklin Templeton Investments

Working at Charles Schwab vs Working at TIAA

70 / 100

CEO Rating
Winner by 10%

Thasunda Brown Duckett

60 / 100

CEO Rating

Charles Schwab

Charles Schwab doesn't have enough ratings to calculate the Team Culture Ratings.

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TIAA

Employees at TIAA rate their CEO, Thasunda Brown Duckett, 60/100. This score is 10% lower than the scores of Charles Schwab's CEO, Rick Wurster. Employees in the Communications and Marketing departments rate Thasunda Brown Duckett the highest.

CEO Score 70

CEO Score

CEO Score 60

Overall Culture 65

Overall Culture

Overall Culture 63

-1

eNPS

-17

Gender Score 60

Gender Score

Gender Score 71

Diversity Score 56

Diversity Score

Diversity Score 69

Perk And Benefits 69

Perk And Benefits

Perk And Benefits 83

Professional Dev. 50

Professional Dev.

Professional Dev. 54

Overall Culture at Charles Schwab vs TIAA

/ 100

Charles Schwab

Employees at Charles Schwab rate their Overall Culture a 65/100, with Marketing and Finance as the two departments that rate their experience the highest.

Overall Culture
Winner by 2%

/ 100

TIAA

Employees at TIAA rate their Overall Culture a /100, with Communications and Marketing as the two departments that rate their experience the highest.

Charles Schwab65
TIAA63

Employee Net Promoter Score at Charles Schwab vs TIAA

-1

eNPS

Charles Schwab

134 Promoters 40%

61 Passives 19%

136 Detractors 41%

Employee Net Promoter Score
Winner by 16%

-17

eNPS

TIAA

89 Promoters 33%

44 Passives 17%

133 Detractors 50%

Charles Schwab-1
TIAA-17

Gender Score at Charles Schwab vs TIAA

/ 100

Charles Schwab

Employees at Charles Schwab rate their Gender Score a 60/100, with IT and Design as the two departments that rate their experience the highest.

/ 100

TIAA

Employees at TIAA rate their Gender Score a /100.

Gender Score
Winner by 11%

Charles Schwab
TIAA71

Diversity Score at Charles Schwab vs TIAA

/ 100

Charles Schwab

Employees at Charles Schwab rate their Diversity Score a 56/100, with Operations and Product as the two departments that rate their experience the highest.

/ 100

TIAA

Employees at TIAA rate their Diversity Score a /100, with Engineering and IT as the two departments that rate their experience the highest.

Diversity Score
Winner by 13%

Charles Schwab56
TIAA

Perk and Benefits Score at Charles Schwab vs TIAA

/ 100

Charles Schwab

Employees at Charles Schwab rate their Perk and Benefits Score a 69/100, with Finance and IT as the two departments that rate their experience the highest.

/ 100

TIAA

Employees at TIAA rate their Perk and Benefits Score a /100, with Marketing and Engineering as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 14%

Charles Schwab69
TIAA

Professional Development Score at Charles Schwab vs TIAA

/ 100

Charles Schwab

Employees at Charles Schwab rate their Professional Development Score a 50/100, with Customer Support and Product as the two departments that rate their experience the highest.

/ 100

TIAA

Employees at TIAA rate their Professional Development Score a /100.

Professional Development Score
Winner by 4%

Charles Schwab50
TIAA

Leadership Culture Ratings vs TIAA

Charles Schwab

65 / 100

Leadership Culture Ratings vs TIAA
Winner by 3%

TIAA

62 / 100

Charles Schwab rates % higher than TIAA on Leadership Culture Ratings vs TIAA Ratings based on looking at 1587 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you feel comfortable giving your boss negative feedback?" and "How would you rate your manager?".

Charles Schwab65
TIAA62

Compensation Culture Ratings vs TIAA

Charles Schwab rates % lower than TIAA on Compensation Culture Ratings vs TIAA Ratings based on looking at 1050 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get a raise?" and "Are you satisfied with your stock/equity compensation?".

Charles Schwab70
TIAA

Team Culture Ratings vs TIAA

Charles Schwab

66 / 100

Team Culture Ratings vs TIAA
Winner by 2%

TIAA

64 / 100

Charles Schwab rates % higher than TIAA on Team Culture Ratings vs TIAA Ratings based on looking at 881 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "How would you rate the quality of your coworkers?".

Charles Schwab66
TIAA

Environment Culture Ratings vs TIAA

Charles Schwab

66 / 100

Environment Culture Ratings vs TIAA
Winner by 5%

TIAA

61 / 100

Charles Schwab rates % higher than TIAA on Environment Culture Ratings vs TIAA Ratings based on looking at 831 ratings from employees of the two companies. Ratings come from the answers to questions like "What % of the time are you bored at work?" and "Is your work environment positive or negative?".

Charles Schwab66
TIAA

Sentiment Culture Ratings vs TIAA

Charles Schwab

67 / 100

Sentiment Culture Ratings vs TIAA
Winner by 7%

TIAA

60 / 100

Charles Schwab rates % higher than TIAA on Sentiment Culture Ratings vs TIAA Ratings based on looking at 1200 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "How confident are you about the future success of your company?".

Charles Schwab67
TIAA60