Constant Contact Claimed Company
A leader in online marketing with a mission to simplify the complex task of marketing your business, so you can achieve real results and sell more online. read more
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Retention efforts are non-existent but they want us to recommend our friends to work there.
What did you like most about the interview process?
It was a decade ago and everything was different.
What are some of the best things about your team?
We're all hard workers stuck on the same sinking ship.
What needs to change to make the company culture better?
Treat all teams fairly. Sales brings in the customers but the rest of us keep the customers. Acknowledge every team and human.
What does the leadership team need to get better at?
Pay attention to the people who work for you. Send out employee engagement surveys to EVERYONE. Stop surrounding yourself with people who are afraid to challenge you.
Why do you feel undervalued and what would make you feel better about your compensation?
Merit increase last year was non-existent. I had a co-worker making 5k more per year than myself even though I had double the tenure.... same exact job.
What's going wrong and how can it be improved?
Customers are increasingly frustrated they cannot be understood by the agents who are not native English speaking. Customer support agents are forced to sell products that customers do not need.
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