Diamond Resorts Claimed Company
Diamond Resorts owns and operates a chain of hotels and resorts that provides hospitality and vacation ownership management services. read more
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The company has a friendly atmosphere. The pay scales on the sales and marketing end are the most incompetent I have ever seen. The confusion and constantly changing nature of the pay scale, is costing the company millions in lost tours. There is zero motivation at end of pay period to push for more
What did you like most about the interview process?
It was uncomplicated and fairly simple.
What is most positive about the culture and environment at your company?
My coworkers are great. Except for one, who is horrible.
What are some of the best things about your team?
The interpersonal interaction with all but one member of our team is excellent. Most teammates are very helpful toward each other.
Why do you feel undervalued and what would make you feel better about your compensation?
Get rid of hourly vs. commission. It wouldn't cost the company much more to offer hourly plus commission, and the motivation to do better the company would be much higher. In the long run, the company would make more money.
What does the leadership team need to get better at?
My manager practices blatant favoritism. If you dare to complain about injustices within the company or theft from other employees, you are told that you have a personal issue. You then lose valuable shifts and get short-shifted on the next schedules. Any complaints are always met with punishment.
What's going wrong and how can it be improved?
Management is awful. They cater to the liars, theifs, and cheaters because they are perceived to make the company more money. The managers are to ignorant to see that the environment created by an unethical employee costs the company far more that the perceived gain. Management is costing millions.
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